评估省级远程康复服务在COVID-19大流行期间改善护理可及性的效率

IF 4.6 Q2 MATERIALS SCIENCE, BIOMATERIALS
ACS Applied Bio Materials Pub Date : 2023-05-11 eCollection Date: 2023-01-01 DOI:10.5195/ijt.2023.6523
Katelyn Brehon, Jay Carriere, Katie Churchill, Adalberto Loyola-Sanchez, Elizabeth Papathanassoglou, Rob MacIsaac, Mahdi Tavakoli, Chester Ho, Kiran Pohar Manhas
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引用次数: 0

摘要

范围:在2019冠状病毒病大流行早期,来自省级卫生系统的社区康复利益相关者设计了一种新型远程康复服务。该服务为有肌肉骨骼问题、神经系统疾病或covid -19后恢复需求的个人提供寻路和自我管理建议。这项研究评估了该服务在改善获得护理方面的效率。方法:我们使用了多种方法,包括呼叫指标的辅助数据分析,使用人工智能(AI)和机器学习(ML)对临床记录进行叙事分析,以及定性访谈。结论:访谈显示,在2019冠状病毒病大流行期间,远程康复服务有可能对农村居民和等候名单上的个人获得康复产生积极影响。呼叫度量分析显示,如果呼叫处理时间减少,效率可能会提高。人工智能/机器学习分析发现,疼痛是临床记录中最常提到的关键词,这表明需要额外的远程康复资源来确保效率。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Evaluating Efficiency of a Provincial Telerehabilitation Service in Improving Access to Care During the COVID-19 Pandemic.

Scope: Early in the COVID-19 pandemic, community rehabilitation stakeholders from a provincial health system designed a novel telerehabilitation service. The service provided wayfinding and self-management advice to individuals with musculoskeletal concerns, neurological conditions, or post-COVID-19 recovery needs. This study evaluated the efficiency of the service in improving access to care.

Methodology: We used multiple methods including secondary data analyses of call metrics, narrative analyses of clinical notes using artificial intelligence (AI) and machine learning (ML), and qualitative interviews.

Conclusions: Interviews revealed that the telerehabilitation service had the potential to positively impact access to rehabilitation during the COVID-19 pandemic, for individuals living rurally, and for individuals on wait lists. Call metric analyses revealed that efficiency may be enhanced if call handling time was reduced. AI/ML analyses found that pain was the most frequently-mentioned keyword in clinical notes, suggesting an area for additional telerehabilitation resources to ensure efficiency.

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来源期刊
ACS Applied Bio Materials
ACS Applied Bio Materials Chemistry-Chemistry (all)
CiteScore
9.40
自引率
2.10%
发文量
464
期刊介绍: ACS Applied Bio Materials is an interdisciplinary journal publishing original research covering all aspects of biomaterials and biointerfaces including and beyond the traditional biosensing, biomedical and therapeutic applications. The journal is devoted to reports of new and original experimental and theoretical research of an applied nature that integrates knowledge in the areas of materials, engineering, physics, bioscience, and chemistry into important bio applications. The journal is specifically interested in work that addresses the relationship between structure and function and assesses the stability and degradation of materials under relevant environmental and biological conditions.
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