{"title":"酒店员工休息室物理环境对员工心理健康的影响:工作投入","authors":"M. Kim, Jichul Jang","doi":"10.1080/15332845.2022.2031606","DOIUrl":null,"url":null,"abstract":"Abstract Hospitality employees are suffering from various energy-related symptoms without opportunities to recharge themselves during the workday. In this regard, the employee break room, a sanctuary where employees can take refuge, can be suggested as an effective means to prevent negative consequences and to increase their psychological well-being. By combining Bitner’s servicescape model with job-demand resource model, this study demonstrated the potential effect of the physical environment of the employee break room. Survey data was collected from 311 hospitality employees. The results identified that employees’ perception of the physical environment of the break room promotes their work engagement, directly and indirectly increasing their psychological well-being.","PeriodicalId":35371,"journal":{"name":"Journal of Human Resources in Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2022-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"8","resultStr":"{\"title\":\"The effect of physical environment of the employee break room on psychological well-being through work engagement in the hospitality industry\",\"authors\":\"M. Kim, Jichul Jang\",\"doi\":\"10.1080/15332845.2022.2031606\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Abstract Hospitality employees are suffering from various energy-related symptoms without opportunities to recharge themselves during the workday. In this regard, the employee break room, a sanctuary where employees can take refuge, can be suggested as an effective means to prevent negative consequences and to increase their psychological well-being. By combining Bitner’s servicescape model with job-demand resource model, this study demonstrated the potential effect of the physical environment of the employee break room. Survey data was collected from 311 hospitality employees. The results identified that employees’ perception of the physical environment of the break room promotes their work engagement, directly and indirectly increasing their psychological well-being.\",\"PeriodicalId\":35371,\"journal\":{\"name\":\"Journal of Human Resources in Hospitality and Tourism\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2022-02-21\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"8\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Human Resources in Hospitality and Tourism\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1080/15332845.2022.2031606\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"Business, Management and Accounting\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Human Resources in Hospitality and Tourism","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/15332845.2022.2031606","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"Business, Management and Accounting","Score":null,"Total":0}
The effect of physical environment of the employee break room on psychological well-being through work engagement in the hospitality industry
Abstract Hospitality employees are suffering from various energy-related symptoms without opportunities to recharge themselves during the workday. In this regard, the employee break room, a sanctuary where employees can take refuge, can be suggested as an effective means to prevent negative consequences and to increase their psychological well-being. By combining Bitner’s servicescape model with job-demand resource model, this study demonstrated the potential effect of the physical environment of the employee break room. Survey data was collected from 311 hospitality employees. The results identified that employees’ perception of the physical environment of the break room promotes their work engagement, directly and indirectly increasing their psychological well-being.
期刊介绍:
The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement