流媒体储备:生存指南

Q3 Social Sciences

Journal of Access Services Pub Date : 2022-10-02 DOI:10.1080/15367967.2022.2131435

Brynne Norton

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引用次数: 1

摘要

摘要本研究是将流媒体预约服务整合到一套由大学用户服务与资源共享部门提供的课程预约服务中的案例研究。这种整合带来了几个挑战，包括:没有流媒体经验的员工、人员配置、技术、版权和用户期望。集成的好处是改进了用户体验、客户服务和工作流。本案例研究从纸质和电子课程储备的角度展示了如何在运营流媒体储备的过程中生存下来。流媒体的独特特点在每个领域都提供了建议。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Streaming media reserves: A survival guide

Abstract This is a case study of integrating streaming media reserves services into a suite of course reserve services provided by the User Services and Resource Sharing department at the University. This integration presented several challenges including: employees having no prior streaming media experience, staffing, technology, copyright, and user expectations. Benefits to the integration were improved user experience, customer service, and workflows. This case study demonstrates how to survive the process of running streaming media reserves from a hard copy and electronic course reserves perspective. Unique characteristics of streaming media are addressed with advice offered in each area.

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来源期刊

Journal of Access Services Social Sciences-Library and Information Sciences

CiteScore

1.50

自引率

0.00%

发文量

期刊介绍： The Journal of Access Services welcomes the submission of research, theory, and practice papers relevant to the access services in libraries and archives of all types. Access Services is the broad field and collective term of all the services that provide, facilitate, and manage the access of the clientele to the information resources acquired or made available by the libraries or archives with the aim of allowing for easy and convenient retrieval of needed information, utilization of information resources to the fullest extent, and greatest availability of resources to each of the clientele.