制度压力、政策关注与电子政务服务能力:来自中国地级市的证据

IF 2.2 3区管理学 Q2 PUBLIC ADMINISTRATION

Public Performance & Management Review Pub Date : 2023-01-23 DOI:10.1080/15309576.2023.2169834

Taiting Pan, Bo Fan

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引用次数: 7

摘要

摘要探索“制度压力-政策关注-创新绩效”的联系，是公共管理者解决电子政务服务能力区域差异化发展问题的必要前提。本研究结合注意基础理论和新制度理论，探讨了制度压力对电子政务服务绩效的影响，以及电子政务关注在两者之间的中介作用。通过分析来自中国333个地级市的面板数据集，我们确定了EGSC、政策关注和三种类型的制度压力，即强制性、模仿性和规范性(媒体和公众)。实证研究表明，强制性、模仿性和公共规范压力对企业环境安全行为有显著的正向影响。此外，电子政务注意力分别介导了强制压力、模仿压力和公共规范压力对电子政务服务质量的影响。研究结果丰富了我们对政策关注在解释伴随着制度压力的电子政务绩效分化现象中的关键作用的理解。

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Institutional Pressures, Policy Attention, and e-Government Service Capability: Evidence from China’s Prefecture-Level Cities

Abstract Exploring the “institutional pressures – policy attention – innovation performance” link is essential for public managers to address the differentiated development between regions for e-government service capability (EGSC). This study examines the influence of institutional pressures on EGSC, and mediation roles of e-government attention between them by integrating attention-based view and neo-institutional theory. By analyzing a panel dataset from 333 prefectures in China, we identify EGSC, policy attention, and three types of institutional pressures, namely coercive, mimetic, and normative (media and public). Empirical evidence reveals that coercive, mimetic, public normative pressure had significant positive impacts on EGSC. Furthermore, e-government attention mediated the effects of coercive, mimetic, and public normative pressure on EGSC, respectively. The findings enrich our understanding of the crucial role of policy attention in explaining the e-government performance differentiation phenomenon accompanied by institutional pressures.

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来源期刊

Public Performance & Management Review PUBLIC ADMINISTRATION-

CiteScore

5.50

自引率

16.10%

发文量

期刊介绍： Public Performance & Management Review (PPMR) is a leading peer-reviewed academic journal that addresses a broad array of influential factors on the performance of public and nonprofit organizations. Its objectives are to: Advance theories on public governance, public management, and public performance; Facilitate the development of innovative techniques and to encourage a wider application of those already established; Stimulate research and critical thinking about the relationship between public and private management theories; Present integrated analyses of theories, concepts, strategies, and techniques dealing with performance, measurement, and related questions of organizational efficacy; and Provide a forum for practitioner-academic exchange. Continuing themes include, but are not limited to: managing for results, measuring and evaluating performance, designing accountability systems, improving budget strategies, managing human resources, building partnerships, facilitating citizen participation, applying new technologies, and improving public sector services and outcomes. Published since 1975, Public Performance & Management Review is a highly respected journal, receiving international ranking. Scholars and practitioners recognize it as a leading journal in the field of public administration.