数字科教评价平台用户体验:关键影响因素识别与分析

IF 3.4 3区 管理学 0 INFORMATION SCIENCE & LIBRARY SCIENCE
Junping Qiu, Zhongyang Xu, Haibei Luo, Jianing Zhou, Yu Zhang
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引用次数: 0

摘要

目的建立和发展数字科教评价平台(DSEEP)对中国科技教育的发展具有若干现实意义。识别和分析影响DSEEP用户体验的关键因素,可以提高用户使用平台的意愿,有效促进平台的可持续发展。设计/方法论/方法首先,本研究采用文献调查、用户体验五要素模型和半结构化访谈来开发DSEEP用户体验影响因素模型,该模型包括五个维度和22个影响因素。其次,利用问卷数据验证了模型的有效性。最后,采用模糊决策试验与评价实验室(fuzzy DEMATEL)方法对关键影响因素进行了识别和分析。发现14个影响因素,包括多样的信息形式和全面的信息内容,对DSEEP用户体验至关重要。其优化路径为“功能服务”→ ‘信息资源→ ‘交互设计→ ‘“界面设计”和“视觉设计”。”在这方面,平台管理者可以采取以下措施来优化用户体验:加强功能服务,改善信息资源,增强互动体验,并考虑界面效果。原创性/价值本研究采用定性和定量相结合的研究方法,确定DSEEP用户体验的关键影响因素和优化路径。从平台管理者的角度提出了用户体验的优化建议,为DSEEP的创新和开发提供了有效的理论参考。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
User experience of digital science and education evaluation platform: identification and analysis of key influencing factors
PurposeEstablishing and developing digital science and education evaluation platforms (DSEEPs) have several practical implications for the development of China's science, technology and education. Identifying and analyzing the key factors influencing DSEEP user experience (UX) can improve the users' willingness to use the platform and effectively promote its sustainable development.Design/methodology/approachFirst, a literature survey, a five-element model of UX and semi-structured interviews were used in this study to develop a DSEEP UX-influencing factor model, which included five dimensions and 22 influencing factors. Second, the model validity was verified using questionnaire data. Finally, the key influencing factors were identified and analyzed using a fuzzy decision-making trial and evaluation laboratory (fuzzy-DEMATEL) method.FindingsFourteen influencing factors, including diverse information forms and comprehensive information content, are crucial for the DSEEP UX. Its optimization path is “‘Function Services’ → ‘Information Resources’ → ‘Interaction Design’ → ‘Interface Design’ and ‘Visual Design’.” In this regard, platform managers can take the following measures to optimize UX: strengthening functional services, improving information resources, enhancing the interactive experience and considering interface effects.Originality/valueThis study uses a combination of qualitative and quantitative research methods to determine the key influencing factors and optimization path of DSEEP UX. Optimization suggestions for UX are proposed from the perspective of platform managers, who provide an effective theoretical reference for innovating and developing a DSEEP.
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来源期刊
Library Hi Tech
Library Hi Tech INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
8.30
自引率
44.10%
发文量
97
期刊介绍: ■Integrated library systems ■Networking ■Strategic planning ■Policy implementation across entire institutions ■Security ■Automation systems ■The role of consortia ■Resource access initiatives ■Architecture and technology ■Electronic publishing ■Library technology in specific countries ■User perspectives on technology ■How technology can help disabled library users ■Library-related web sites
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