具有重大影响力的小镇领导：改善小型公共分馆的内部沟通

Q3 Social Sciences

Journal of Access Services Pub Date : 2022-01-02 DOI:10.1080/15367967.2022.2052079

Julia G. Davis

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引用次数: 0

摘要

摘要图书馆工作人员之间的有效沟通对于促进高效运营、提高员工士气和提供尽可能好的顾客服务至关重要。本文回顾了奥兰治公园公共图书馆为改善内部沟通而实施的几种策略。其中包括（1）确定利益相关者，（2）开发通信系统，（3）举行有效的会议，以及（4）交叉培训工作人员。

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Small town leadership with big impact: Improving internal communication at a small public branch library

Abstract Effective communication among library staff is essential for fostering efficient operations, improving staff morale, and offering the best possible patron service. This paper reviews several strategies that were implemented at the Orange Park Public Library in order to improve internal communication. These include (1) identifying stakeholders, (2) developing communication systems, (3) implementing effective meetings, and (4) cross-training staff.

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来源期刊

Journal of Access Services Social Sciences-Library and Information Sciences

CiteScore

1.50

自引率

0.00%

发文量

期刊介绍： The Journal of Access Services welcomes the submission of research, theory, and practice papers relevant to the access services in libraries and archives of all types. Access Services is the broad field and collective term of all the services that provide, facilitate, and manage the access of the clientele to the information resources acquired or made available by the libraries or archives with the aim of allowing for easy and convenient retrieval of needed information, utilization of information resources to the fullest extent, and greatest availability of resources to each of the clientele.