Mukbang直播商务对消费者过度消费行为的影响

IF 6.8 1区 管理学 Q1 BUSINESS
Daisy Lee, C. Wan
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引用次数: 7

摘要

美食直播购物已经成为一种新的食品营销形式,主持人一边吃一边向观众推销产品。在三项研究中,作者考察了mukbang直播的内容、网红和渠道因素对消费者感知价值以及随后的冲动购买和食品消费行为的影响。研究1是一项有216名参与者参与的实验,它揭示了一个非自主感觉经络反应(non-ASMR)视频,在视频中,卖主一边吃普通(即非垃圾)食品一边与观众交谈,这对提高视频的感知价值和增加冲动购买和消费更有影响力。研究2有624名参与者,在实验中引入影响因素。研究表明,一个可信的和副社会的影响者显著影响消费者的感知价值,无论食物特征,导致冲动购买和消费。研究3排除了影响者因素完全中介的内容因素,考察了直播影响者和购物平台对感知价值和食品健康的影响。一项针对630名受访者的横断面调查发现,渠道因素(食品产品供应和便利性)和影响因素(可信度和副社会关系)显著增强了消费者的感知价值,导致冲动购买和过度消费。作者提供理论和实践意义,以丰富未来的研究和负责任的商业实践在网上食品营销。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Impact of Mukbang Live Streaming Commerce on Consumers’ Overconsumption Behavior
Food live streaming shopping, which features a host eating and promoting the products to viewers, has become a new form of food marketing. In three studies, the authors examine the impact of content, influencer, and channel factors of mukbang live streaming on consumers’ perceived value and subsequent impulse purchase and food consumption behavior. Study 1, an experiment with 216 participants, reveals that a non–autonomous sensory meridian response (non-ASMR) video in which the mukbanger talks to viewers while eating regular (i.e., nonjunk) food is more influential in enhancing the video's perceived value and increasing impulse purchase and consumption. Study 2, with 624 participants, introduces influencer factors into the experiment. It shows that a credible and parasocial influencer significantly affects consumers’ perceived value, regardless of the food featured, resulting in impulse purchase and consumption. Study 3, which excludes the content factors fully mediated by influencer factors, examines the impact of the live streaming influencer and the shopping platform on perceived value and food well-being. A cross-sectional survey of 630 respondents finds that channel factors (food product offerings and convenience) and influencer factors (credibility and parasocial relationship) significantly enhance consumers’ perceived value, leading to impulse purchase and overconsumption. The authors provide theoretical and practical implications to enrich future research and responsible business practices in online food marketing.
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来源期刊
CiteScore
20.20
自引率
5.90%
发文量
39
期刊介绍: The Journal of Interactive Marketing aims to explore and discuss issues in the dynamic field of interactive marketing, encompassing both online and offline topics related to analyzing, targeting, and serving individual customers. The journal seeks to publish innovative, high-quality research that presents original results, methodologies, theories, and applications in interactive marketing. Manuscripts should address current or emerging managerial challenges and have the potential to influence both practice and theory in the field. The journal welcomes conceptually rigorous approaches of any type and does not favor or exclude specific methodologies.
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