心理赋权对斯里兰卡酒店业Y世代员工人力资源相关绩效结果的作用

Q2 Business, Management and Accounting

Journal of Human Resources in Hospitality and Tourism Pub Date : 2021-08-09 DOI:10.1080/15332845.2021.1923916

M. Tharanganie, G. Perera

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引用次数: 2

摘要

摘要本文实证研究了心理赋权对斯里兰卡酒店业Y世代员工人力资源相关绩效结果的作用。通过结构化问卷调查，我们收集了来自67家酒店的254名Y世代员工的数据。这些数据揭示了心理授权与人力资源结果之间的显著正相关关系，除了离职倾向。这些发现为酒店管理者设计授权结构和策略以提高人力资源相关绩效结果提供了重要见解，从而可能带来竞争优势。本研究仅限于斯里兰卡酒店业的Y世代员工。

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The role of psychological empowerment on human resource-related performance outcomes among Generation Y employees in the hotel industry in Sri Lanka

Abstract This paper empirically examines the role of psychological empowerment on human resource-related performance outcomes among Generation Y employees in the hotel industry in Sri Lanka. Data were gathered from 254 Generation Y employees in 67 hotels using a structured questionnaire. These data reveal a significant positive relationship between psychological empowerment and human resource outcomes, except for turnover intention. The findings provide crucial insights for hotel managers as they design empowerment structures and strategies to heighten human resource-related performance outcomes that may lead to competitive advantage. This study is limited to Generation Y employees in the hotel industry in Sri Lanka.

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来源期刊

Journal of Human Resources in Hospitality and Tourism Business, Management and Accounting-Organizational Behavior and Human Resource Management

CiteScore

3.90

自引率

0.00%

发文量

期刊介绍： The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement