新冠肺炎后，全方位餐厅领导为管理员工心理健康问题做好准备

Q2 Business, Management and Accounting

Journal of Human Resources in Hospitality and Tourism Pub Date : 2021-12-23 DOI:10.1080/15332845.2022.2015233

Bruce McAdams, Monica Gallant

{"title":"新冠肺炎后，全方位餐厅领导为管理员工心理健康问题做好准备","authors":"Bruce McAdams, Monica Gallant","doi":"10.1080/15332845.2022.2015233","DOIUrl":null,"url":null,"abstract":"Abstract Anecdotal evidence suggests that restaurant leaders are not prepared to deal with the mental health issues of their employees. A total of 20 leaders of restaurants were interviewed to address the implications of this question: “Is there a gap between mental health support needed for restaurant workers and the preparedness of their leaders and organizations?” Findings suggest restaurant leaders believe dealing with employee mental health issues is an increasingly significant part of their job, especially with the onset of the COVID-19. While there is a varying range of leader preparedness to deal with these issues, restaurants as organizations seem unprepared.","PeriodicalId":35371,"journal":{"name":"Journal of Human Resources in Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2021-12-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":"{\"title\":\"Full-service restaurant leaders’ preparedness for managing employee mental health issues post COVID-19\",\"authors\":\"Bruce McAdams, Monica Gallant\",\"doi\":\"10.1080/15332845.2022.2015233\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Abstract Anecdotal evidence suggests that restaurant leaders are not prepared to deal with the mental health issues of their employees. A total of 20 leaders of restaurants were interviewed to address the implications of this question: “Is there a gap between mental health support needed for restaurant workers and the preparedness of their leaders and organizations?” Findings suggest restaurant leaders believe dealing with employee mental health issues is an increasingly significant part of their job, especially with the onset of the COVID-19. While there is a varying range of leader preparedness to deal with these issues, restaurants as organizations seem unprepared.\",\"PeriodicalId\":35371,\"journal\":{\"name\":\"Journal of Human Resources in Hospitality and Tourism\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2021-12-23\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"2\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Human Resources in Hospitality and Tourism\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1080/15332845.2022.2015233\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"Business, Management and Accounting\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Human Resources in Hospitality and Tourism","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/15332845.2022.2015233","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"Business, Management and Accounting","Score":null,"Total":0}

引用次数: 2

摘要

摘要轶事证据表明，餐厅领导不准备处理员工的心理健康问题。共有20名餐厅领导接受了采访，以解决这个问题的含义：“餐厅员工所需的心理健康支持与他们的领导和组织的准备之间是否存在差距？”调查结果表明，餐厅领导认为，处理员工心理健康问题是他们工作中越来越重要的一部分，特别是随着新冠肺炎的爆发。虽然领导人对处理这些问题的准备程度各不相同，但餐馆作为组织似乎没有做好准备。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

查看原文本刊更多论文

Full-service restaurant leaders’ preparedness for managing employee mental health issues post COVID-19

Abstract Anecdotal evidence suggests that restaurant leaders are not prepared to deal with the mental health issues of their employees. A total of 20 leaders of restaurants were interviewed to address the implications of this question: “Is there a gap between mental health support needed for restaurant workers and the preparedness of their leaders and organizations?” Findings suggest restaurant leaders believe dealing with employee mental health issues is an increasingly significant part of their job, especially with the onset of the COVID-19. While there is a varying range of leader preparedness to deal with these issues, restaurants as organizations seem unprepared.

求助全文

通过发布文献求助，成功后即可免费获取论文全文。去求助

来源期刊

Journal of Human Resources in Hospitality and Tourism Business, Management and Accounting-Organizational Behavior and Human Resource Management

CiteScore

3.90

自引率

0.00%

发文量

期刊介绍： The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement