Visual Translation, Design, and Language Justice: a Case Study from North Central Florida

Purpose: This article presents a case study of how a bilingual technical communicator and a bilingual visual designer collaborated to visualize stories of language access in North Central Florida. Method: We combined participatory methods used in technical communication (Agboka, 2013; Rose and Cardinal, 2018) with interviews and design methods (Gonzalez Viveros et al., 2020) from both technical communication and visual design. The goal of the study was to document the languages spoken by immigrant community members in North Central Florida, to interview immigrant community members about their languages, and to transform interview data into visual designs that could inspire conversation about language justice in our community. Results: By transforming interview data into visual designs (i. e., collages), we were able to understand the complexity that language plays in the lives of multilingual communities, gaining insights into both the challenges and the advantages of speaking multiple languages as immigrants in North Central Florida. Conclusion: We encourage other technical communication and design researchers to implement visual data approaches in their work, particularly when working with participants whose language histories span beyond white American Englishes. As technical communication continues expanding into more global contexts and as language diversity continues to be a reality in contemporary technical communication work, interdisciplinary collaborations among technical communicators, translators, and designers, will continue to gain importance and impact, particularly in community- driven projects.