高绩效工作实践是否能调节工作内容高原对酒店一线员工工作态度的影响?

Q2 Business, Management and Accounting

Journal of Human Resources in Hospitality and Tourism Pub Date : 2021-08-18 DOI:10.1080/15332845.2021.1959818

Harleen Kaur, Rajpreet Kaur

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引用次数: 4

摘要

摘要为了更细致地了解工作内容平台及其影响，本研究考察了高效能工作实践(HPWPs)是否调节了工作内容平台与工作态度(工作满意度和组织承诺)的关系。从印度404名一线酒店员工中收集了两波纵向数据。研究结果表明，高强度工作能力与工作态度呈正相关。研究结果进一步表明，当员工感知到更多的高绩效工作岗位时，工作内容平台对工作态度的负面影响变为积极的，反之亦然。本研究提供了理论和实践意义的讨论。

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Do high-performance work practices moderate the influence of job content plateau on job attitudes of frontline hotel employees?

Abstract To get a more nuanced picture job content plateau and its effects, the present study test if high-performance work practices (HPWPs) moderate the relationship between job content plateau and job attitudes (job satisfaction and organizational commitment). A two-wave longitudinal data was collected from 404 frontline hotel employees in India. The results of the study indicate that HPWPS is positively associated with job attitudes. The findings further reveal that the adverse influence of job content plateau on job attitudes becomes positive when employees perceive more of HPWPs or vice versa. This study provides discussions of both theoretical and practical implications.

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来源期刊

Journal of Human Resources in Hospitality and Tourism Business, Management and Accounting-Organizational Behavior and Human Resource Management

CiteScore

3.90

自引率

0.00%

发文量

期刊介绍： The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement