从流动体验的中介作用看感知场所对游客真实体验的影响

IF 4.4 3区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Hospitality & Tourism Research Pub Date : 2022-01-21 DOI:10.1177/10963480211070039

Yang Yang, Xing Zhou, Lele Fan, Hongmei Yin, Hailin Qu

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引用次数: 3

摘要

本研究以中国高山流水为例，从存在真实性的角度，实证检验了民族旅游语境中游客流量体验对感知地点与满意度关系的中介作用及其感知真实性。此外，我们提出了一个适度中介模型，并假设游客的文化智力在提高满意度和感知真实性方面发挥的作用。我们回顾了它通过流动体验将感知的地点性与结果联系起来的方式。使用2019年7月收集的509份问卷对理论模型和假设进行了实证检验。讨论了其理论意义和管理意义。

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Effects of Perceived Placeness on Tourists’ Authenticity Experience Via the Mediating Role of Flow Experience

Based on the case of Gaoshanliushui in China, our research empirically examines the mediating effect of tourists’ flow experience on the relationship between perceived placeness and satisfaction as well as their perceived authenticity from the perspective of existential authenticity in the ethnic tourism context. Moreover, we present a moderated mediation model and postulate the role that tourists’ cultural intelligence plays in improving satisfaction and perceived authenticity. We review the way it links perceived placeness to outcomes through the flow experience. The theoretical model and hypotheses were empirically tested using 509 questionnaires collected in July 2019. The theoretical and managerial implications are discussed.

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来源期刊

Journal of Hospitality & Tourism Research HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

10.10

自引率

9.50%

发文量

期刊介绍： The Journal of Hospitality & Tourism Research (JHTR) is an international scholarly research journal that publishes high-quality, refereed articles that advance the knowledge base of the hospitality and tourism field. JHTR focuses on original research, both conceptual and empirical, that clearly contributes to the theoretical development of our field. The word contribution is key. Simple applications of theories from other disciplines to a hospitality or tourism context are not encouraged unless the authors clearly state why this context significantly advances theory or knowledge. JHTR encourages research based on a variety of methods, qualitative and quantitative.