虚拟实践社区中知识共享行为的关键因素:系统综述

IF 1.9 Q2 EDUCATION & EDUCATIONAL RESEARCH
Roberto Hernández Soto, Mónica Gutiérrez Ortega, Bartolomé Rubia Avi
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引用次数: 11

摘要

虚拟实践社区(VCOP)是一种被广泛认为是知识管理工具的环境,其社会文化贡献正受到初步重视。然而,由于其社会技术和社会文化性质,VCOP是复杂的参与环境。参与机制,特别是知识共享行为,从异质的理论基础和实践研究方法进行了研究。因此,已经确定了广泛分散的因素和维度。本文旨在概述并系统化VCOP中KSB的关键驱动因素。本文基于从WOS、SCOPUS和Science Direct检索到的42项研究,对VCOP中的KSB进行了系统综述。使用PRISMA模型进行审查。使用Nvivo对全文文档进行编码和分析,丰富了文章的选择和定性合成。结果表明,VCOP中的KSB具有多维和多因素的特征,包括个人、人际、上下文和技术因素。所提出的因素类型可以在学术环境中进行新的理论或实证研究,也可以在从业者环境中在不同部门的机构中实施VCOP。VCOP中KSB的新评估工具可以基于这种类型。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Key factors in Knowledge Sharing Behavior in Virtual Communities of Practice: A Systematic Review
Virtual Communities of Practice (VCOP) are environments widely recognized as knowledge management instruments, and their sociocultural contributions are being incipiently valued. However, VCOPs are complex participation contexts due to their sociotechnical and sociocultural nature. Participation mechanisms, particularly Knowledge Sharing Behavior (KSB), have been studied from heterogeneous theoretical foundations and practical research methods. Therefore, a wide dispersion of factors and dimensions has been identified. This paper aims to present an overview that summarizes and systematizes the key drivers of KSB in VCOPs. This paper presents a systematic review of KSB in VCOPs, based on 42 studies retrieved from WOS, SCOPUS and Science Direct. The review was conducted using the PRISMA model. The selection and qualitative synthesis of articles was enriched using Nvivo for coding and analysis of the full text documents. The results suggest that KSB in VCOPs have a multidimensional and multifactorial character that includes personal, interpersonal, contextual, and technological factors. The typology of factors presented could serve in academic settings to conduct new theoretical or empirical research, or in practitioner settings to implement VCOPs in institutions across diverse sectors. New assessment instruments of KSB in VCOPs could be based on this typology.
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来源期刊
Education in the Knowledge Society
Education in the Knowledge Society EDUCATION & EDUCATIONAL RESEARCH-
自引率
10.30%
发文量
27
审稿时长
4 weeks
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