远程学习者的信息寻求行为:20年来发生了什么变化?

Q2 Social Sciences
S. Oliveira, N. Greenidge
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引用次数: 7

摘要

摘要来自世界各地的研究报告了图书馆员在与大学校外学生在线联系时所取得的成功和面临的问题。这项为期20年的审查试图确定世界各地的学术图书馆在多大程度上满足远程学习项目研究生的信息需求,并检查他们的信息寻求行为,以确定这些学生如何获取在线课程的材料。该分析包括确定(1)校外学生使用图书馆的频率,(2)学生的意识水平,(3)学生的求助策略,(4)学生对服务和资源的使用,以及(5)成功满足学生的需求和满意度。这些调查得出的数据表明,一般来说,远距离的学生对大学图书馆提供的服务和资源相对满意,尽管大多数学生在寻求图书管理员的帮助或冒险搜索图书馆网站之前,更喜欢利用其他信息来源。与图书馆的互动可能是积极影响学生学习体验的一个关键因素,这可能有助于图书馆,从而有助于大学实现其目标,并最终实现其使命。这篇文献综述也描述了满足学生需求和满意度的挑战。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Information Seeking Behavior of Distance Learners: What has Changed in Twenty Years?
Abstract Studies from many parts of the world report the success and concerns librarians face when connecting online with the universities’ off-campus students. This 20-year review attempts to determine the extent to which academic libraries around the world serve the information needs of graduate students enrolled in distance-learning programs and to examine their information-seeking behaviors to ascertain how these students access material for their online courses. The analysis consisted of determining the (1) frequency of library use by off-campus students, (2) students’ level of awareness, (3) students’ seeking assistance strategies, (4) students’ use of services and sources, and (5) success in meeting students’ needs and satisfaction. The data resulting from these investigations indicate that, in general, students at a distance are relatively satisfied with the services and resources their university library is offering, although the majority of the students prefer to utilize other sources of information before they seek assistance from a librarian or venture into searching the library’s website. Engagement with the library could be a key factor positively influencing students’ learning experience, which might contribute to the library’s, and thus the university’s, reaching its goals and ultimately, its mission. Challenges for meeting student’s needs and satisfaction level are also described in this literature review.
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来源期刊
Journal of Library and Information Services in Distance Learning
Journal of Library and Information Services in Distance Learning Social Sciences-Library and Information Sciences
CiteScore
1.90
自引率
0.00%
发文量
15
期刊介绍: The Journal of Library & Information Services in Distance Learning is the first journal to specifically address the issues and concerns of librarians and information specialists in the rapidly growing field of distance education. The issues surrounding the delivery of library services to this population are sufficiently unique so as to require the specialty supplied by this journal. The journal accepts original research, theoretical papers, substantive articles, essays, book and literature reviews, and research reports that cover programs and innovations throughout the international community.
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