The Impact of an Unexpected Facility Closure on a Campus Community

This case study examines the impact of an unexpected recreational facility closure. The university studied is a small Division I school, located in a rural area. Semi-structured interviews were used to elicit data from 22 people representing various groups around campus. Using grounded theory, the researchers coded statements and categories, resulting in six themes: socialization, performance, adaptability, management, communication and perception, and student satisfaction. The study includes an overview of the university and recreational culture, a description of the fieldhouse roof collapse, interview methods and study limitations, an analysis of stakeholder interviews, and suggestions for how to best handle a similar scenario.