管理供应商的能力以提高电子商务中的买方创新绩效

IF 3.8 Q2 MANAGEMENT

Journal of Global Operations and Strategic Sourcing Pub Date : 2021-08-03 DOI:10.1108/jgoss-01-2021-0007

Minna Saunila, Juhani Ukko, M. Nasiri, Tero Rantala, Sariseelia Sore

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引用次数: 5

摘要

本文的目的是分析服务型供应链中供应商能力、买方运作与买方创新绩效之间的关系。特别地，作者使用了供应商能力的结构，包括创建在线商店所需的能力，并将其分为与产品相关的能力、与服务交付相关的能力和与买方-供应商关系相关的能力。设计/方法/方法数据通过横断面随机抽样从拥有活跃在线商店的芬兰公司中收集。通过一项调查，收集了对供应商能力、买家运营和买家创新绩效的管理评估数据。采用多元回归检验假设。研究发现:与买方-供应商关系相关的能力与买方创新绩效呈正相关，而与产品和服务提供相关的能力对买方创新绩效的影响不显著。研究结果表明，买方操作对产品相关能力与买方创新绩效之间的关系具有负向调节作用。买方操作对服务交付相关能力与买方创新绩效之间的关系具有正向调节作用。研究局限/启示与在线商店供应商建立紧密的关系似乎是在线商店经营者获得创新绩效的成功途径。在线商店经营者不应期望供应商的能力与在线商店功能和在线商店交付的特点有关，以提高他们的创新绩效。原创性/价值很少有研究使用电子商务运营模型来理解供应商能力在基于服务的供应链中买方创新绩效中所起的作用。基于组织间管理和电子商务文献流的资源基础观点，作者将重点放在三种供应商能力和买方操作上，以研究它们在提高创新绩效方面的影响。

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Managing supplier capabilities for buyer innovation performancein e-business

Purpose The purpose of this paper is to analyze the connections between the capabilities of suppliers, buyer operations and the innovation performance of buyers in service-based supply chains. In particular, the authors use a construct of supplier capabilities comprising the capabilities needed to produce an online store and divided into capabilities related to the product, capabilities related to service delivery and capabilities related to the buyer-supplier relationship. Design/methodology/approach Data were collected with cross-sectional, random sampling from Finnish companies that have an active online store. A survey was used to collect data on managerial assessments of capabilities of a supplier, the operations of buyers and the innovation performance of buyers. Multiple regressions were used to test the hypotheses. Findings The results reveal that capabilities related to the buyer-supplier relationship are positively connected with the innovation performance of the buyer, but those related to the product and service delivery do not significantly influence the innovation performance of the buyer. The results show that the moderating influence of buyer operations on the relationship between capabilities related to the product and the innovation performance of the buyer is negative. The moderating influence of buyer operations on the relationship between capabilities related to service delivery and the innovation performance of the buyer is positive. Research limitations/implications Forming tight relationships with online store suppliers appears to be a successful way to attain innovation performance for online store operators. Online store operators should not expect supplier capabilities related to online store functionality and characteristics of online store delivery alone to improve their innovation performance. Originality/value Few studies use an e-business operations model to comprehend the role played by supplier capabilities in buyer innovation performance in service-based supply chains. Building on a resource-based view with inter-organizational management and e-business literature streams, the authors focus on three supplier capabilities and buyer operations to investigate their effects in terms of enhancing innovation performance.

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来源期刊

Journal of Global Operations and Strategic Sourcing MANAGEMENT-

CiteScore

9.40

自引率

0.00%

发文量

期刊介绍： The Journal of Global Operations and Strategic Sourcing aims to foster and lead the international debate on global operations and strategic sourcing. It provides a central, authoritative and independent forum for the critical evaluation and dissemination of research and development, applications, processes and current practices relating to sourcing strategically for products, services, competences and resources on a global scale and to designing, implementing and managing the resulting global operations. Journal of Global Operations and Strategic Sourcing places a strong emphasis on applied research with relevant implications for both knowledge and practice. Also, the journal aims to facilitate the exchange of ideas and opinions on research projects and issues. As such, on top of a standard section publishing scientific articles, there will be two additional sections: "The Industry ViewPoint": in this section, industrial practitioners from around the world will be invited (max 2 contributions per issue) to present their point of view on a relevant subject area. This is intended to give the journal not just an academic focus, but a practical focus as well. In this way, we intend to reflect a trend that has characterised the past few decades, where interests and initiatives in research, academia and industry have been more and more converging to the point of collaborative relationships being a common practice. "Research Updates - Executive Summaries". In this section, researchers around the world will be given the opportunity to present their research projects in the area of global sourcing and outsourcing by means of an executive summary of their project. This will increase awareness of the on-going research projects in the area and it will attract interest from industry.