繁重的工作:情绪劳动和选举管理

IF 3.2 3区管理学 Q1 PUBLIC ADMINISTRATION

Administration & Society Pub Date : 2022-11-08 DOI:10.1177/00953997221133497

Amanda D. Clark, Christina S. Barsky, Monica A. Bustinza

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引用次数: 1

摘要

美国的民主制度依赖于定期进行自由公正的选举，由一线公共工作人员进行选举。地方选举官员、他们的工作人员和临时选举工作人员的任务是提供优质的选民服务和具有高度专业精神的专业知识。在2020年美国总统大选之后，选举制度本身就受到了攻击。本研究旨在探讨情绪劳动对选举工作人员的影响。作者揭示了情绪劳动在选举管理中的存在和细微差别，并提出了这对选举管理的未来意味着什么的问题。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Heavy Lifting: Emotional Labor and Election Administration

The American democratic system depends on the regular execution of free and fair elections, delivered by front-line public workers. Local election officials (LEOs), their staff, and temporary election workers are tasked with providing excellent constituent service and expertise with a high degree of professionalism. Following the 2020 U.S. presidential contest, the very institution of elections has been under attack. This exploratory study investigates the impact of emotional labor on election workers in this atmosphere. The authors uncover the presence and nuances of emotional labor in election administration and raise questions about what this means for the future of election administration.

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来源期刊

Administration & Society PUBLIC ADMINISTRATION-

CiteScore

4.50

自引率

4.30%

发文量

期刊介绍： Administration & Society seeks to further the understanding of public and human service organizations, their administrative processes, and their effect on society. The journal publishes empirically oriented research reports and theoretically specific articles that synthesize or contribute to the advancement of understanding and explanation in these fields. Of particular interest are (1) studies that analyze the effects of the introduction of administrative strategies, programs, change interventions, and training; and (2) studies of intergroup, interorganizational, and organization-environment relationships and policy processes.