Lateef Ayinde, M. P. Wibowo, Benhur Ravuri, F. B. Emdad
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ChatGPT as an important tool in organizational management: A review of the literature
ChatGPT is an emerging technology that revolutionizes organizational practices, fundamentally altering how individuals in organizations search for, generate, and utilize information within the workplace. The effective functioning of many organizations heavily relies on data and information. ChatGPT has streamlined the process of working with data and information, making it more accessible for organizations and the individuals involved. However, the adoption of ChatGPT also presents challenges across various domains, including social, economic, and legal considerations. This study conducts a comprehensive literature review to explore multiple perspectives on integrating ChatGPT into organizational management. It examines various aspects, such as the development of ChatGPT, its practical uses, ethical implications, governance mechanisms, regulations and policies. This study aims to guide managers and stakeholders in effectively incorporating ChatGPT into their organizational processes. This study provides a detailed examination of ChatGPT's impact on organizational management, offering valuable insights to practitioners and scholars alike, aiming to navigate the complexities and harness the benefits of this transformative technology. By understanding the implications and leveraging the potential of ChatGPT, organizations can enhance their operations and decision-making processes.
Business Information ReviewEconomics, Econometrics and Finance-Economics, Econometrics and Finance (miscellaneous)
CiteScore
2.50
自引率
0.00%
发文量
22
期刊介绍:
Business Information Review (BIR) is concerned with information and knowledge management within organisations. To be successful organisations need to gain maximum value from exploiting relevant information and knowledge. BIR deals with information strategies and operational good practice across the range of activities required to deliver this information dividend. The journal aims to highlight developments in the economic, social and technological landscapes that will impact the way organisations operate. BIR also provides insights into the factors that contribute to individual professional success.