咳嗽顾客：一线员工行为免疫系统与情绪劳动的互动

IF 1.5 Q3 INDUSTRIAL RELATIONS & LABOR

Employee Responsibilities and Rights Journal Pub Date : 2022-07-19 DOI:10.1007/s10672-022-09416-3

Matthew J. Aplin-Houtz, M. G. Sanders, Emily K. Lane, Tracey Clark Jefferies

引用次数: 0

摘要

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Coughing Customer: The Interplay of the Behavioral Immune System and Emotional Labor of Frontline Workers

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来源期刊

Employee Responsibilities and Rights Journal INDUSTRIAL RELATIONS & LABOR-

CiteScore

2.20

自引率

9.10%

发文量

期刊介绍： Employee Responsibilities and Rights Journal fosters development of the field of employee relations by presenting high-quality, peer-reviewed original research articles and by linking practitioner concerns involving the employment relationship with academic rigor. The journal is interdisciplinary in focus, drawing from a broad range of disciplines including ethics, organizational behavior, law, economics, sociology, social psychology, industrial and employment relations, administrative and organizational studies, and philosophy to further the understanding of both employee responsibilities and rights. The journal offers an international forum for the publication of scholarly peer-reviewed original research including qualitative and quantitative empirical studies, case studies, critical commentaries, and conceptual and dialectic presentations. In addition, Employee Responsibilities and Rights Journal publishes a Perspectives Section that showcases important contributions in formats other than the traditional research article. Such contributions include symposia/roundtable discussions, commentaries, review essays, interviews, and book reviews.