人力资源实践和品牌在迪拜酒店业的作用

Q2 Business, Management and Accounting

Journal of Human Resources in Hospitality and Tourism Pub Date : 2022-10-27 DOI:10.1080/15332845.2023.2126927

Noela Michael, I. Michael, A. Fotiadis

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引用次数: 3

摘要

摘要考虑到对人力资源实践进行定性研究的必要性，本研究探讨并展示了围绕激励、吸引和留住员工的相关人力资源实践。它采用深度访谈来探讨迪拜四星级和五星级酒店采用的这种做法。调查结果显示，人力资源实践分为雇主品牌和内部品牌，并针对酒店和目的地品牌形象的提升。本研究为目的地管理者提供了有助于提升酒店和目的地品牌的人力资源实践。

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The role of human resources practices and branding in the hotel industry in Dubai

Abstract Given the need for qualitative research on human resource (HR) practices, this study explores and demonstrates the interrelated HR practices around motivating, engaging, and retaining employees. It employs in-depth interviews to explore such practices adopted by 4- and 5- star hotels in Dubai. The findings reveal that HR practices are classified within employer branding and internal branding and directed toward hotel and destination brand image enhancement. This study offers destination managers with HR practices that contribute to enhancing the hotel and the destination brand.

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来源期刊

Journal of Human Resources in Hospitality and Tourism Business, Management and Accounting-Organizational Behavior and Human Resource Management

CiteScore

3.90

自引率

0.00%

发文量

期刊介绍： The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement