这么多的学生，这么少的时间:在学术图书馆实习的学生工作者培训

Q3 Social Sciences

Journal of Access Services Pub Date : 2020-01-30 DOI:10.1080/15367967.2020.1718505

J. McKenna

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引用次数: 3

摘要

摘要学生员工是高校图书馆的宝贵财富。它们补充了有限的专业人员配置，允许学生与学术界接触，并为目前入学的学生提供工作机会。本文回顾了培训图书馆学生工作者的几种实用方法，这些方法既能最大限度地减少员工的动手时间，又能为客户提供优质服务，使学生员工取得成功。最佳实践包括（a）学生工作者培训评估，（b）明确的学生工作者政策，（c）年度强制性培训课程，（d）在线培训，（e）关注学生工作者的保留，以及（f）独特的学生工作者角色。

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So many students, so little time: Practical student worker training in an academic library

Abstract Student employees are an invaluable asset to academic libraries. They supplement limited professional staffing, allow for students to engage with their academic community, and give work opportunities to those currently enrolled in school. This article reviews several practical ways to train library student workers that both minimizes hands-on staff time and allows for high customer service and student employee success. Best practices include (a) a student worker training assessment, (b) explicit student worker policies, (c) an annual mandatory training session, (d) online training, (e) a focus on student worker retention, and (f) unique student worker roles.

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来源期刊

Journal of Access Services Social Sciences-Library and Information Sciences

CiteScore

1.50

自引率

0.00%

发文量

期刊介绍： The Journal of Access Services welcomes the submission of research, theory, and practice papers relevant to the access services in libraries and archives of all types. Access Services is the broad field and collective term of all the services that provide, facilitate, and manage the access of the clientele to the information resources acquired or made available by the libraries or archives with the aim of allowing for easy and convenient retrieval of needed information, utilization of information resources to the fullest extent, and greatest availability of resources to each of the clientele.