Marten Risius, Kevin M. Blasiak, Susilo Wibisono, Winnifred R. Louis
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The digital augmentation of extremism: Reviewing and guiding online extremism research from a sociotechnical perspective
Online extremism remains a persistent problem despite the best efforts of governments, tech companies and civil society. Digital technologies can induce group polarization to promote extremism and cause substantial changes to extremism (e.g., create new forms of extremism, types of threats or radicalization approaches). Current methods to counter extremism induce undesirable side-effects (e.g., ostracize minorities, inadvertently promote extremism) or do not leverage the full potential of digital technologies. Extremism experts recognize the need for researchers from other disciplines, like information systems, to contribute their technical expertise for understanding and countering online extremism. This article aims to introduce the field of information systems to the issue of online extremism. Information systems scholars address technology-related societal issues from a sociotechnical perspective. The sociotechnical perspective describes systems through a series of interactions between social (structure, people) and technical components (physical system, task). We apply the sociotechnical perspective to (1) summarize the current state-of-the-art knowledge of 222 articles in a systematic multi-disciplinary literature review and (2) propose specific research questions that address two questions (How do digital technologies augment extremism? How can we successfully counter online extremism?).
期刊介绍:
The Information Systems Journal (ISJ) is an international journal promoting the study of, and interest in, information systems. Articles are welcome on research, practice, experience, current issues and debates. The ISJ encourages submissions that reflect the wide and interdisciplinary nature of the subject and articles that integrate technological disciplines with social, contextual and management issues, based on research using appropriate research methods.The ISJ has particularly built its reputation by publishing qualitative research and it continues to welcome such papers. Quantitative research papers are also welcome but they need to emphasise the context of the research and the theoretical and practical implications of their findings.The ISJ does not publish purely technical papers.