以情绪耗竭为中介变量的工作负荷对工作绩效的影响(对生产部员工的研究)

N. Astuti, Palupiningdyah Palupiningdyah
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引用次数: 5

摘要

本研究旨在探讨工作负荷对工作绩效的影响,以及情绪耗竭的中介作用。这项研究的对象是PT. Royal Kotindah Purbalingga的雇员。样本总数为96名员工,采用比例随机抽样。数据收集方法采用文献和问卷。数据分析方法采用描述性分析、经典假设检验、回归分析和通径分析。数据分析使用SPSS软件,windows版本21。本研究结果显示,工作负荷和情绪耗竭对工作绩效有显著的负向影响。此外,研究结果还显示,工作负荷对情绪耗竭有显著的正向影响。此外,本研究发现情绪耗竭在关系工作超负荷对工作绩效的中介作用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Effect of Work Overload on Job Performance with Emotional Exhaustion as Mediating Variable (Study at Employee of Production Department PT. ROYAL KORINDAH Purbalingga)
The purpose of this study was to deteminate the influence of work overload on job performance the mediating of emotional exhaustion. The population of this study is employees of PT. Royal Kotindah Purbalingga. A total samples is 96 employees, and used proportionate random sampling. Methods of data collection used documentation    and quetionnaires. Methos of data analysis used descriptive analysis, classical assumption test, regression analysis, and path analysis. Data analysis used SPSS softwere for windows version 21. The result of this study show that work overload and emotional exhaustion have a negatiff significant effect on job performance. In addition, the result also show that work overload have a positive significant on emotional exhaustion. Futhermore, this study finds that emotional exhaustion mediates the relationship work overload on job performance.
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