同步:动态团队中突发相互依赖的过程模型

IF 8.3 1区 管理学 Q1 BUSINESS
Anna T. Mayo
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引用次数: 10

摘要

越来越多的组织团队在其短暂的生命周期内迅速形成并改变形状,这意味着他们打破了“真正的”团队的传统定义,并经历了团队成员和边界的不稳定。虽然学者们已经研究了在更稳定的团队中支持有效团队合作的条件,但我们对这些充满活力的团队如何看起来像真正的团队,相互依赖而不是独立工作知之甚少。我对美国一家儿童医院的住院医疗团队的观察和访谈显示,有一小部分团队成功地在一个核心小组(内部)和一组不断变化的外围贡献者(外部)中相互依赖地工作。同步的内部和外部团队合作的短暂时期区分了这些紧急相互依赖的团队。为了实现这些同步周期,核心团队成员将他们的注意力分配给内部团队成员和外围成员,如护士、专家、患者和患者家属。此外,随着团队边界的扩展和收缩,核心团队将同步周期与外部和内部协调周期交织在一起。这种相互依赖与更高效的工作有关:早上查房更快,对病人来说,住院时间更短。此外,核心团队成员之间的初始会议为更加相互依赖的工作奠定了基础。我的发现通过阐明团队如何在团队边界扩展和收缩时相互依赖地工作的过程,为动态团队研究做出了贡献,通过建议同步周期将先前记录的独立的内部和外部活动周期结合在一起,以及通过将更稳定的团队的工作扩展到动态团队来启动团队研究。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Syncing Up: A Process Model of Emergent Interdependence in Dynamic Teams
Increasingly, organizational teams form quickly and change shape during their short lifespans, meaning they break from traditional definitions of “real” teams and experience instability in team membership and boundaries. While scholars have examined conditions that support effective teamwork in more-stable teams, we know little about how these dynamic teams can come to look like real teams that work interdependently rather than independently. My observations of and interviews with medical inpatient teams in a U.S. children’s hospital revealed a small subset of teams that succeeded at working interdependently within a core group (internally) and with a shifting set of peripheral contributors (externally). Brief periods of synchronous internal and external teamwork distinguished these emergently interdependent teams. To achieve these synchronous periods, core team members distributed their focus on internal team members and on peripheral members such as nurses, specialists, patients, and patients’ family members. Furthermore, core teams intertwined synchronous periods with cycles of external and internal coordination as team boundaries expanded and contracted. Such interdependence was associated with more-efficient work: faster morning rounds and, for patients, shorter hospital stays. Additionally, initial meetings among core team members set the stage for more-interdependent work. My findings contribute to dynamic teams research by illuminating the process of how teams can work interdependently as team boundaries expand and contract, to external activities research by suggesting that synchronous periods hold together previously documented cycles of separate internal and external activities, and to team launches research by extending work with more-stable teams to dynamic teams.
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来源期刊
CiteScore
20.50
自引率
3.80%
发文量
49
期刊介绍: Administrative Science Quarterly, under the ownership and management of the Samuel Curtis Johnson Graduate School of Management at Cornell University, has consistently been a pioneer in organizational studies since the inception of the field. As a premier journal, it consistently features the finest theoretical and empirical papers derived from dissertations, along with the latest contributions from well-established scholars. Additionally, the journal showcases interdisciplinary work in organizational theory and offers insightful book reviews.
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