Integrating Equity, Diversity, and Inclusion into the DNA of Public Universities: Reflections of a Chief Diversity Officer

Abstract In 2015, there were many student protests regarding diversity that made many pay attention to the status of diversity on university campuses. However, well before these protests occurred there have been diversity officers at the forefront and behind the scenes doing change management work in the equity, diversity, and inclusion arena. While universities are entrenched systems of privilege that are difficult to change fundamentally, there is hope in that this work can and does make a difference for students, faculty, and staff. So, while universities continue to reflect society and its shortcomings, this work does matter. In this chapter, I share my personal journey as a Chief Diversity Officer for nine years at public universities in North America, drawing upon that experience I share four areas I believe are vital to the success of any diversity effort. Since I have worked in the US and Canada, I bring to this chapter comparisons across borders that highlight the significance of particular practices, challenges of the twenty-first century and pitfalls along the way.