社会商业信任在行为意向和使用中的中介作用

IF 3 3区管理学 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS

Information Systems Management Pub Date : 2022-11-02 DOI:10.1080/10580530.2022.2140370

A. Jeyaraj, Elvira Ismagilova, Yassine Jadil, Prianka Sarker, N. Rana, Laurie Hughes, Yogesh K. Dwivedi

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引用次数: 2

摘要

虽然电子商务的重要性已得到公认，但现有实证研究的不一致性构成了重大挑战。基于信任、社会存在和社会技术理论的观点，本研究开发了一个影响意图和使用行为因素的综合模型，特别关注信任在s-commerce中的作用。采用元分析结构方程建模技术对83项s-commerce研究的201项观察结果进行了模型检验。讨论了对研究和实践的启示。

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Mediating Role of Social Commerce Trust in Behavioral Intention and Use

ABSTRACT While the importance of s-commerce is implicitly recognized, inconsistencies in extant empirical research pose significant challenges. Based on perspectives from trust, social presence, and socio-technical theories, this study develops an integrated model of the factors that influence intention and use behavior, with particular attention to the role of trust in s-commerce. The model is tested using meta-analytic structural equation modeling techniques on 201 observations from 83 s-commerce studies. Implications for research and practice are discussed.

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来源期刊

Information Systems Management 工程技术-计算机：信息系统

CiteScore

14.60

自引率

1.60%

发文量

审稿时长

>12 weeks

期刊介绍： Information Systems Management (ISM) is the on-going exchange of academic research, best practices, and insights based on managerial experience. The journal’s goal is to advance the practice of information systems management through this exchange. To meet this goal, ISM features themed papers examining a particular topic. In addition to themed papers, the journal regularly publishes on the following topics in IS management. Achieving Strategic IT Alignment and Capabilities IT Governance CIO and IT Leadership Roles IT Sourcing Planning and Managing an Enterprise Infrastructure IT Security Selecting and Delivering Application Solutions Portfolio Management Managing Complex IT Projects E-Business Technologies Supporting Knowledge Work The target readership includes both academics and practitioners. Hence, submissions integrating research and practice, and providing implications for both, are encouraged.