信任是一种二元行动机制:呼吁探索21世纪患者与提供者的关系。

Q2 Social Sciences
William N Elwood
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引用次数: 0

摘要

背景:人们普遍认为,患者和提供者之间的信任会影响患者的知识、行为和对提供者建议的遵守,进而影响患者与健康相关的结果和提供者的做法。关于信任随着时间的推移而形成和改变的过程,以及与正在进行的医疗保健提供者的信任如何随着时间的流逝影响健康相关的结果,学术界的共识较少。方法:这一观点借鉴了社会建构主义和符号互动主义,提出了信任可以通过沟通过程产生的可能性,在沟通过程中,患者和提供者传递和注意词语、图像和副语言,以传达他们的存在状态,并诱导彼此的反应,通常是承认、劝说或身体行为。结果:为这种结构提供了理论基础,为多种医疗环境提供了定性、定量和混合测量方法。结论:随着时间的推移,了解信任是如何通过患者-提供者沟通建立的,以及信任是如何影响患者健康相关结果的机制方法有助于改善医疗保健中的沟通。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Trust as a dyadic mechanism of action: a call to explore patient-provider relationships in the twenty-first century.

Background: There is general agreement that trust between patients and providers influences patient knowledge, behaviors, and adherence to provider-recommendations--with subsequent impacts on patient health-related outcomes and provider practices. There is less academic agreement on the processes by which trust is formulated and changed over time and how trust with ongoing healthcare providers can influence health-related outcomes over time.Methods: This opinion draws on social constructionism and symbolic interactionism to posit the possibility that trust can emanate through the communication process, during which a patient and provider transmit and attend to words, images, and paralanguage to convey their states of being and to induce responses, usually acknowledgement, suasion, or physical behaviors, from one another.Results: Theoretical bases for this construct are provided as are qualitative, quantitative, and mixed measurement approaches for multiple healthcare settings.Conclusions: A mechanistic approach to understand how trust is established through patient-provider communication and how trust informs patient health-related outcomes can contribute over time to improve communication in healthcare encounters.

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来源期刊
Journal of Communication in Healthcare
Journal of Communication in Healthcare Social Sciences-Communication
CiteScore
2.90
自引率
0.00%
发文量
44
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