未参保人员了解健康保险术语和细节。

Medical care research and review : MCRR Pub Date : 2014-02-01 Epub Date: 2013-10-24 DOI:10.1177/1077558713505327
Mary C Politi, Kimberly A Kaphingst, Matthew Kreuter, Enbal Shacham, Melissa C Lovell, Timothy McBride
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引用次数: 63

摘要

到2014年,没有保险的成年人将有资格通过多种计划选择的交易所获得医疗保险。选择健康保险是一个挑战,即使对那些曾经参与过这个过程的人。通过半结构化的定性访谈,对51名未参保成年人的健康保险知识和偏好进行了调查。我们的样本主要是低收入和非裔美国人。大多数人很少或根本没有健康保险术语的经验。卫生知识技能有限的人比卫生知识水平较高的人理解得少。混淆相关保险概念。非健康背景(如汽车保险)有助于理解。保费、固定成本和特定保险范围被认为对保险决策非常重要。我们的研究是第一个考察未投保个人健康保险知识和偏好的研究。与之前的研究相比,未参保的个体可能有不同的信息需求和偏好。在就交流进行沟通时,明确的信息和熟悉的非卫生背景可能是重要的策略。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Knowledge of health insurance terminology and details among the uninsured.

By 2014, uninsured adults will be eligible for health insurance through exchanges with multiple plan options. Choosing health insurance is challenging even for those who have engaged in the process previously. We examined 51 uninsured adults' health insurance knowledge and preferences through semistructured qualitative interviews. Our sample was predominantly low-income and African American. Most had little or no experience with health insurance terminology. Those with limited health literacy skills understood less than those with higher health literacy. Many confused related insurance concepts. Non-health contexts (e.g., car insurance) aided understanding. Premiums, fixed costs, and specific coverage were rated very important to insurance decisions. Our study was one of the first to examine uninsured individuals' health insurance knowledge and preferences. Uninsured individuals may have different information needs and preferences than those studied in previous research. Clear information and familiar non-health contexts can be important strategies when communicating about the exchanges.

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