Putting the Patient in "Patient-Centric".

Patient care has changed over the years, primarily due to insurance issues and changes. Practices should go back to improving patient care by putting patients and their preferences and needs first. Scheduling an appointment should be an easy process for the patient. Wait times should be decreased, both for getting in to see the physician and while at the appointment. Training of staff to better accommodate the patient should be a priority. Patients need to feel good about your practice.