机器人的公平性对人机合作团队中人类奖惩行为和信任的影响

IF 4.7 Q2 MATERIALS SCIENCE, BIOMATERIALS
ACS Applied Bio Materials Pub Date : 2024-04-01 Epub Date: 2022-10-11 DOI:10.1177/00187208221133272
Jiajia Cao, Na Chen
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引用次数: 0

摘要

研究目的本研究以社会交换理论为基础,探讨机器人的公平性和社会地位对人类在人机互动中的奖惩行为和信任的影响:在人类与机器人的团队合作中,机器人会表现出公平行为、奉献行为(利他的不公平行为)和自私行为(利己的不公平行为),但很少有研究讨论这些机器人行为对团队合作的影响:本研究采用 3(自变量为机器人的公平性:利己不公平行为、公平行为和利他不公平行为)×3(调节变量为机器人的社会地位:上级、同级和下级)实验设计。每位参与者和一个机器人通过电脑共同完成实验任务:当机器人的社会地位不同时,机器人的公平利他性越强,奖励行为越多,惩罚行为越少,人与机器人对人类的信任度越高。机器人的社会地位越高,其公平性对人类惩罚行为的影响就越弱。人类-机器人信任会增加人类的奖励行为,减少人类的惩罚行为。人类的奖励-惩罚行为将增加修复后的人类-机器人信任:机器人的公平性对人类的奖惩行为和信任有显著影响。机器人的社会地位调节了其公平行为对人类惩罚行为的影响。人类的奖惩行为与信任之间存在交互作用:该研究有助于更好地理解人机团队的互动机制,并通过适当调整机器人的公平性和社会地位,更好地服务于人机团队的管理与合作。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Influence of Robots' Fairness on Humans' Reward-Punishment Behaviors and Trust in Human-Robot Cooperative Teams.

Objective: Based on social exchange theory, this study investigates the effects of robots' fairness and social status on humans' reward-punishment behaviors and trust in human-robot interactions.

Background: In human-robot teamwork, robots show fair behaviors, dedication (altruistic unfair behaviors), and selfishness (self-interested unfair behaviors), but few studies have discussed the effects of these robots' behaviors on teamwork.

Method: This study adopts a 3 (the independent variable is the robot's fairness: self-interested unfair behaviors, fair behaviors, and altruistic unfair behaviors) × 3 (the moderator variable is the robot's social status: superior, peer, and subordinate) experimental design. Each participant and a robot completed the experimental task together through a computer.

Results: When robots have different social statuses, the more altruistic the fairness of the robot, the more reward behaviors, the fewer punishment behaviors, and the higher human-robot trust of humans. Robots' higher social status weakens the influence of their fairness on humans' punishment behaviors. Human-robot trust will increase humans' reward behaviors and decrease humans' punishment behaviors. Humans' reward-punishment behaviors will increase repaired human-robot trust.

Conclusion: Robots' fairness has a significant impact on humans' reward-punishment behaviors and trust. Robots' social status moderates the effect of their fair behavior on humans' punishment behavior. There is an interaction between humans' reward-punishment behaviors and trust.

Application: The study can help to better understand the interaction mechanism of the human-robot team and can better serve the management and cooperation of the human-robot team by appropriately adjusting the robots' fairness and social status.

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来源期刊
ACS Applied Bio Materials
ACS Applied Bio Materials Chemistry-Chemistry (all)
CiteScore
9.40
自引率
2.10%
发文量
464
期刊介绍: ACS Applied Bio Materials is an interdisciplinary journal publishing original research covering all aspects of biomaterials and biointerfaces including and beyond the traditional biosensing, biomedical and therapeutic applications. The journal is devoted to reports of new and original experimental and theoretical research of an applied nature that integrates knowledge in the areas of materials, engineering, physics, bioscience, and chemistry into important bio applications. The journal is specifically interested in work that addresses the relationship between structure and function and assesses the stability and degradation of materials under relevant environmental and biological conditions.
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