当不确定性成为常态:克里斯·哈尼·巴拉格瓦纳特学术医院语言治疗和听力学部门对COVID-19大流行的反应。

IF 1 Q3 AUDIOLOGY & SPEECH-LANGUAGE PATHOLOGY
Sadna Balton, Annika L Vallabhjee, Stephanie C Pillay
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引用次数: 2

摘要

背景:2020年3月,世界卫生组织宣布2019冠状病毒病(COVID-19)为大流行。这次大流行的管理对世界各地的临床部门具有重大意义。医疗保健系统迫切需要重新组织和重新设计病人护理,以及重新安排工作人员。目的:我们将分享我们作为语言治疗和听力学(STA)临床医生应对COVID-19大流行的生活经验。方法:本研究采用Bronfenbrenner的生物生态模型中的自人种志方法来描述STA临床医生对COVID-19大流行的反应。结果:适应实践,在遵守COVID-19法规的同时继续提供服务。我们在其他方面提供援助,以满足医院的迫切需要。服务提供战略包括对临床和质量保证方案的审查。我们开发了一套远程保健服务,其中包括在数字贫困背景下的混合方法。我们创造资源以确保护理的连续性。我们系统内的协作促进了创新的解决方案。工作人员的心理健康和福祉是制定对策的关键。结论:大流行突出了南非卫生保健系统的不平等。应对措施表明,在制定这一公共卫生应对措施时,没有考虑到弱势群体的需求。吸取的教训包括适应能力的重要性、适应不确定性以及保持公开透明的沟通。在我们的医疗保健系统的各个层面的咨询和合作是关键的响应病人的需求。对富有同情心的领导和员工福利的承诺至关重要。
本文章由计算机程序翻译,如有差异,请以英文原文为准。

When uncertainty becomes the norm: The Chris Hani Baragwanath Academic Hospital's Speech Therapy and Audiology Department's response to the COVID-19 pandemic.

When uncertainty becomes the norm: The Chris Hani Baragwanath Academic Hospital's Speech Therapy and Audiology Department's response to the COVID-19 pandemic.

When uncertainty becomes the norm: The Chris Hani Baragwanath Academic Hospital's Speech Therapy and Audiology Department's response to the COVID-19 pandemic.

Background:  In March 2020 the World Health Organization declared the coronavirus disease 2019 (COVID-19) a pandemic. Management of this pandemic had significant implications for clinical departments across the world. Healthcare systems were urgently required to reorganise and redesign patient care as well as repurpose staff.

Objectives:  We will share the lived experience of our response as speech therapy and audiology (STA) clinicians to the COVID-19 pandemic.

Method:  This study adopted an autoethnographic approach within Bronfenbrenner's bioecological model to describe STA clinicians' response to the COVID-19 pandemic.

Results:  Adaptations to practice were made to continue service provision whilst adhering to COVID-19 regulations. We assisted in other areas to meet the immediate needs of the hospital. Service delivery strategies consisted of a review of clinical and quality assurance protocols. We developed a telehealth service package which included a hybrid approach, within a context of digital poverty. We created resources to ensure continuity of care. Collaboration within our systems facilitated innovative solutions. Mental health and well-being of staff members were key to the response developed.

Conclusion:  South African healthcare systems' inequalities were highlighted by the pandemic. The response showed that the needs of vulnerable populations were not accounted for when developing this public health response. Lessons learnt included the importance of adaptability, becoming comfortable with uncertainty and maintaining open and transparent communication. Consultation and collaboration within various levels of our healthcare system were critical in responding to the needs of patients. Commitment to compassionate leadership and staff well-being were crucial.

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来源期刊
SOUTH AFRICAN JOURNAL OF COMMUNICATION DISORDERS
SOUTH AFRICAN JOURNAL OF COMMUNICATION DISORDERS AUDIOLOGY & SPEECH-LANGUAGE PATHOLOGY-
CiteScore
2.10
自引率
36.40%
发文量
37
审稿时长
30 weeks
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