Participatory workplace literacy training in a hospital setting.

This qualitative case study of a workplace literacy program in a hospital setting provides a description and analysis of a continuum of educational services. The specific purposes of the study were to identify the benefits of working through an advisory committee, to explain the program planning processes that create a context for participatory learning, and to give examples of the support needed by an advisory committee. Special attention was paid to the participation of employees as students in the program. Implications for developing a participatory approach are discussed.