IS研究的未来(重点

IF 6.3 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE
Robert M. Davison, Gerhard Schwabe
{"title":"IS研究的未来(重点","authors":"Robert M. Davison,&nbsp;Gerhard Schwabe","doi":"10.1111/isj.12591","DOIUrl":null,"url":null,"abstract":"<p>This editorial functions as a call to action. At the ISJ, we are open to studies that address the future and thus welcome submissions. The future can take three roles in IS research: It can be an object of research, a purpose of research, and an implication of research.</p><p>If the future is an object of research, then we are striving to predict or envision the future. The answers to our future-oriented questions may be tentatively affirmative but to a rather restricted degree. At the turn of the last century, we saw many predictions: In 1991, Mark Weiser (<span>1991</span>) predicted that ubiquitous computing would shape the 21st century. His prediction was based on emerging technologies and became a reality to a large extent. Malone et al. (<span>1987</span>) predicted a world with more markets and larger organisations based on the projected reduction of transaction costs. This prediction was based on transaction cost theory and turned out to be correct. More recent predictions are based on data. For example, Frey and Osborne (<span>2017</span>) used data from O*NET and the US Bureau of Labor Statistics to predict which jobs are endangered by digitalization. A fourth line uses semi-structured approaches to speculate about the future systematically. For example, Hovorka and Mueller (<span>2025</span>) explore what the future may be like in 2043. This is, of course, a speculation, but it is an informed speculation that extrapolates from what we know today. It involves a form of disciplined what-if analysis combined with imagination (Weick <span>1989</span>). They foresee a world where digital technologies are normal rather than exceptional, and indeed where technology is so embedded into who people are that those same people might be better described as cyborgs. Technology is likely to be integrated into many aspects of our life, and yet that integration is likely to be so seamless that we may not even notice it.</p><p>The most interesting predictions are based on theory. Theories that involve a temporal dimension are particularly well-suited to these predictions. For instance, Punctuated Equilibrium Theory (PET) is intrinsically interesting because it was developed in the 1970s (Eldredge and Gould <span>1972</span>) as a way of explaining events that had taken place some 66 million years previously, namely the Chicxulub asteroid impact that precipitated the end of the realm of the terrestrial dinosaurs (and the later rise of the mammals), as evidenced in the geologic and fossil records with iridium deposits and tektites (LaPalma et al. <span>2019</span>). We cannot be 100% certain that the theoretical explanation is accurate, but it is plausible. Can PET also help us to predict the future? We are not suggesting anything as remote as 66 million years into the future: it's too far away to be able to collect data or even to speculate anything with respect to humankind, but it could provide a good basis for shorter term predictions, for instance the consequences of current and future disruptions. PET has already been used in IS research, albeit sporadically, to explain how a stable state or equilibrium is occasionally interrupted by a brief burst (or punctuation) of profound activity that can lead to dramatic or revolutionary changes in organisational productivity (Gersick <span>1991</span>), problem solving (Wong and Davison <span>2018</span>), systems development (Newman and Robey <span>1992</span>), strategic alignment (Sabherwal et al. <span>2001</span>) and digital transformation (Shu et al. <span>2023</span>). Implicit in all these accounts is the suggestion that if PET can be used to explain historical events, as Eldredge and Gould (<span>1972</span>) do, then PET can also be used to predict future events. The exact nature of the agent that precipitates the change varies. While Eldredge and Gould (<span>1972</span>) theorised the impact of an extraterrestrial object (an asteroid) as that change agent, more recent scholars in studies of organisations have identified how human agents can play a role (e.g., Gersick <span>1991</span>; Wong and Davison <span>2018</span>), while Shu et al. (<span>2023</span>) suggest that a disease (Covid-19 in their case) can serve as an agent. We could also imagine that an ‘act of God’ such as an earthquake or tsunami or extreme weather event (though as the latter are increasingly associated with climate change, the anthropocentric aspect is still present) could also take that agential role. Regardless of the identity of the agent, PET is a useful theory for predicting at least some aspects of the future, and as such should occupy a more prominent position in our theoretical playbook than is currently the case.</p><p>Interesting ‘theories’ are Gartner's S-curves and hype cycles.\n <sup>1</sup>\n According to them, new technologies go through phases of high and low expectations. They are also future oriented, with projections of a plateau being reached for a particular technology as far as ten or more years into the future. If one looks at their usage in consultancy and in practice, they have reached the status of a de-facto theory, although they lack proper theoretical and empirical foundations.</p><p>A special case of a technology-induced prediction was the Y2K problem. A major crash of computers was predicted for 1 January 2000, because many computer systems only used two digits for storing date information. This ‘prediction’ came with the face of a warning and call for action. Despite all the gloom and doom, the negative scenarios associated with the change from 99 (1999) to 00 (2000) generally did not play out as expected, yet the technological innovations that were undertaken to prepare us for Y2K were doubtlessly beneficial in other ways. Likewise, as we prepare for the possibility of an AI-centric world (and yes, AI may be seen as an agent of change), we are modifying our behaviour. But a future-oriented mind-set encourages imagination which can be disciplined (Weick <span>1989</span>) and leveraged to allow the creation of future scenarios that are not only plausible but also genuinely helpful as we investigate how we can prepare ourselves for at least the near future.</p><p>The emergence of new technologies can spark our interest in what might happen next, but of course it is not easy to predict how people and technology will interact. It gets more complex still when the underlying normative structures of our society are disrupted or challenged, whether by technology, disease, natural disaster or anthropocentrically derived situations. We suggest that as IS researchers, one of our priorities and prerogatives should be to develop new theory to explain and predict more accurately what will happen next. In this, prescriptive and proscriptive theories will be valuable. Naturally, such conjectures will be subjective and falsifiable. But we argue that it will be more valuable to theorise and run the risk of being plausible yet wrong than not to theorise at all and just wait around to see what happens.</p><p>A criticism of these trends is that they are no more than imaginary or unscientific speculations, and as such perhaps unworthy of our attention. Such a comment is understandable, but we must point out that whenever a researcher creates a hypothesis, which is no more than a statement about an unproven relationship between objects, then the researcher is engaging in imaginary speculations. These speculations are common in the scientific discourse and their legitimacy is accepted, not least because they are open to falsification after data collection and analysis. The speculations that we are discussing in this editorial are in essence no different: they are valuable if they are credible, plausible, reasonable and falsifiable. What may be different is the time frame, in that we are suggesting the value of speculating some years into the future, whereas most researchers speculate the future on a much shorter time scale (typically less than a year, i.e. from model formulation to data collection and analysis), and indeed write up the outcomes of their speculations (hypothesis testing) in the same document as the speculations themselves. Nevertheless, although the speculative examples of future scenarios that we are promoting as being of potential value may not be completely accurate in all aspects, they can help us to make scientific progress in a sensible way.</p><p>The most radical view on the future as an object of research are science fiction visions or dystopias. As children, we may have enjoyed reading the novels of Jules Verne (e.g., Twenty Thousand Leagues Under the Seas (<span>1871</span>), <i>Paris in the Twentieth Century</i> (1994)), and George Orwell (e.g., <i>Nineteen Eighty-Four</i> (<span>1949</span>)). You might also be familiar with <i>Brave New World</i> (Huxley <span>1932</span>) <i>A Clockwork Orange</i> (Burgess 1962) or <i>We</i> (Zamyatin <span>1924</span>). While we would not treat those visions and dystopias as research themselves, they triggered subsequent business and research activities to shape the future Verne's (<span>1994</span>) posthumously published <i>Paris in the Twentieth Century</i> is particularly apposite as the author (in 1864) describes the Paris of 1961, where business and technology are the only objects with any value. Meanwhile, Metaverse was mentioned in Neal Stephenson's (<span>1994</span>) dystopian science fiction novel <i>Snow Crash</i>. It shaped the visions of technology companies such as Microsoft and Facebook (that subsequently was renamed “Meta”). It also shaped the visionary scientific discourse (Dolata and Schwabe <span>2023</span>).</p><p>While the borders between predictions and visions are fluid, visionaries tend to be more comprehensive and less grounded in specific technological developments, theories or data. Both inform researchers who shape the future by their design.</p><p>Engineers build machines, houses, streets, cars and large computer systems. So, the output of engineering inventors, researchers and entrepreneurs shapes much of our current daily life. The future is the purpose of Engineering research, as any of its inventions will only become a market reality years later (Computer Science research is said to be 10 to 25 years ahead of what we see in the current product market). In the information systems discipline, design research represents the engineering perspective on research. Its pillars are the systematic striving for utility and invention (Hevner et al. <span>2004</span>). Design Science researchers aim to create artefacts or take actions that will have future value for their beneficiaries, even as they reference a problem that is situated in the present. For example, the research group of Jay Nunamaker shaped a whole generation of IS research and practice with their research on Group Support Systems (Nunamaker et al. <span>1991</span>) and their research approach (Nunamaker et al. <span>2015</span>). Design Science inventions are not limited to technical artefacts but can be sociotechnical or even purely conceptual.</p><p>Business administration research has a tradition of designing useful conceptual artefacts. Porter's (<span>2008</span>) five forces model for strategy offered a new way to think about strategy. The Balanced Scorecard (BSC) (Kaplan and Norton <span>1992</span>) was purposely established so as to help organisations move away from a reliance on historical data and to incorporate a future perspective of the value that could be expected to be created. So, the future has a dual role in the BSC. Design research offers a scientific way to engage in creating useful business artefacts shaping the future of business practice.</p><p>Action Design Research (ADR) combines design research and action research (AR) to offer a systematic approach to developing useful sociotechnical artefacts in collaboration with companies. In the case of both ADR and AR, the researcher stays with the project until a satisfactory outcome (or some other terminating condition) is achieved. So, typically, they shape the near future. We encourage business and IS researchers to engage in such research and submit their results to ISJ if relevant to IS. In the same vein, ISJ is interested in research on novel sociotechnical artefacts or applications.</p><p>Besides design research, one other research genre strives to shape the future: Research agendas strive to shape and legitimise future research agendas. Good IS research agendas build on a deep understanding of technical, organisational and social trends and translate them into a research vision. For example, one of the authors was involved in a research agenda on ‘Computers as Teammates’ (Seeber et al. <span>2020</span>). This vision was developed seven years ago and has shaped research since its publication (as indicated by its citation rate). ISJ welcomes the submission of research agendas on innovative topics, particularly when research communities systematically develop them.</p><p>Although we can learn from the past, the future is what matters. A research study that does not have implications for the future is of little value other than historical. This is one reason why it is conventional for all researchers to consider the implications of their research for research and practice: implications are seen as being forward-looking. Unfortunately, researchers tend to limit quite severely the extent to which they are prepared to be creative in their implications. This caution is perhaps driven by our inability to predict with any certainty what actually will happen in future. Furthermore, as researchers we are often discouraged from speculations that go beyond the data. However, although we can ask our data subjects about their intentions or likely future behaviour, and we may make recommendations for future research or practice, we hamper our future orientation by seldom allowing our research designs to probe far into the future itself. We could and should be more adventurous, more predictive in this regard. We can hedge our predictions carefully so as to make it clear that they are no more than predictions, and as such may not come true, but as with the development of theory, it would be better to attempt to predict the future than to just hang around and wait to see what happens.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 6","pages":"1513-1515"},"PeriodicalIF":6.3000,"publicationDate":"2025-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12591","citationCount":"0","resultStr":"{\"title\":\"The Future (As a Focus) of IS Research\",\"authors\":\"Robert M. Davison,&nbsp;Gerhard Schwabe\",\"doi\":\"10.1111/isj.12591\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<p>This editorial functions as a call to action. At the ISJ, we are open to studies that address the future and thus welcome submissions. The future can take three roles in IS research: It can be an object of research, a purpose of research, and an implication of research.</p><p>If the future is an object of research, then we are striving to predict or envision the future. The answers to our future-oriented questions may be tentatively affirmative but to a rather restricted degree. At the turn of the last century, we saw many predictions: In 1991, Mark Weiser (<span>1991</span>) predicted that ubiquitous computing would shape the 21st century. His prediction was based on emerging technologies and became a reality to a large extent. Malone et al. (<span>1987</span>) predicted a world with more markets and larger organisations based on the projected reduction of transaction costs. This prediction was based on transaction cost theory and turned out to be correct. More recent predictions are based on data. For example, Frey and Osborne (<span>2017</span>) used data from O*NET and the US Bureau of Labor Statistics to predict which jobs are endangered by digitalization. A fourth line uses semi-structured approaches to speculate about the future systematically. For example, Hovorka and Mueller (<span>2025</span>) explore what the future may be like in 2043. This is, of course, a speculation, but it is an informed speculation that extrapolates from what we know today. It involves a form of disciplined what-if analysis combined with imagination (Weick <span>1989</span>). They foresee a world where digital technologies are normal rather than exceptional, and indeed where technology is so embedded into who people are that those same people might be better described as cyborgs. Technology is likely to be integrated into many aspects of our life, and yet that integration is likely to be so seamless that we may not even notice it.</p><p>The most interesting predictions are based on theory. Theories that involve a temporal dimension are particularly well-suited to these predictions. For instance, Punctuated Equilibrium Theory (PET) is intrinsically interesting because it was developed in the 1970s (Eldredge and Gould <span>1972</span>) as a way of explaining events that had taken place some 66 million years previously, namely the Chicxulub asteroid impact that precipitated the end of the realm of the terrestrial dinosaurs (and the later rise of the mammals), as evidenced in the geologic and fossil records with iridium deposits and tektites (LaPalma et al. <span>2019</span>). We cannot be 100% certain that the theoretical explanation is accurate, but it is plausible. Can PET also help us to predict the future? We are not suggesting anything as remote as 66 million years into the future: it's too far away to be able to collect data or even to speculate anything with respect to humankind, but it could provide a good basis for shorter term predictions, for instance the consequences of current and future disruptions. PET has already been used in IS research, albeit sporadically, to explain how a stable state or equilibrium is occasionally interrupted by a brief burst (or punctuation) of profound activity that can lead to dramatic or revolutionary changes in organisational productivity (Gersick <span>1991</span>), problem solving (Wong and Davison <span>2018</span>), systems development (Newman and Robey <span>1992</span>), strategic alignment (Sabherwal et al. <span>2001</span>) and digital transformation (Shu et al. <span>2023</span>). Implicit in all these accounts is the suggestion that if PET can be used to explain historical events, as Eldredge and Gould (<span>1972</span>) do, then PET can also be used to predict future events. The exact nature of the agent that precipitates the change varies. While Eldredge and Gould (<span>1972</span>) theorised the impact of an extraterrestrial object (an asteroid) as that change agent, more recent scholars in studies of organisations have identified how human agents can play a role (e.g., Gersick <span>1991</span>; Wong and Davison <span>2018</span>), while Shu et al. (<span>2023</span>) suggest that a disease (Covid-19 in their case) can serve as an agent. We could also imagine that an ‘act of God’ such as an earthquake or tsunami or extreme weather event (though as the latter are increasingly associated with climate change, the anthropocentric aspect is still present) could also take that agential role. Regardless of the identity of the agent, PET is a useful theory for predicting at least some aspects of the future, and as such should occupy a more prominent position in our theoretical playbook than is currently the case.</p><p>Interesting ‘theories’ are Gartner's S-curves and hype cycles.\\n <sup>1</sup>\\n According to them, new technologies go through phases of high and low expectations. They are also future oriented, with projections of a plateau being reached for a particular technology as far as ten or more years into the future. If one looks at their usage in consultancy and in practice, they have reached the status of a de-facto theory, although they lack proper theoretical and empirical foundations.</p><p>A special case of a technology-induced prediction was the Y2K problem. A major crash of computers was predicted for 1 January 2000, because many computer systems only used two digits for storing date information. This ‘prediction’ came with the face of a warning and call for action. Despite all the gloom and doom, the negative scenarios associated with the change from 99 (1999) to 00 (2000) generally did not play out as expected, yet the technological innovations that were undertaken to prepare us for Y2K were doubtlessly beneficial in other ways. Likewise, as we prepare for the possibility of an AI-centric world (and yes, AI may be seen as an agent of change), we are modifying our behaviour. But a future-oriented mind-set encourages imagination which can be disciplined (Weick <span>1989</span>) and leveraged to allow the creation of future scenarios that are not only plausible but also genuinely helpful as we investigate how we can prepare ourselves for at least the near future.</p><p>The emergence of new technologies can spark our interest in what might happen next, but of course it is not easy to predict how people and technology will interact. It gets more complex still when the underlying normative structures of our society are disrupted or challenged, whether by technology, disease, natural disaster or anthropocentrically derived situations. We suggest that as IS researchers, one of our priorities and prerogatives should be to develop new theory to explain and predict more accurately what will happen next. In this, prescriptive and proscriptive theories will be valuable. Naturally, such conjectures will be subjective and falsifiable. But we argue that it will be more valuable to theorise and run the risk of being plausible yet wrong than not to theorise at all and just wait around to see what happens.</p><p>A criticism of these trends is that they are no more than imaginary or unscientific speculations, and as such perhaps unworthy of our attention. Such a comment is understandable, but we must point out that whenever a researcher creates a hypothesis, which is no more than a statement about an unproven relationship between objects, then the researcher is engaging in imaginary speculations. These speculations are common in the scientific discourse and their legitimacy is accepted, not least because they are open to falsification after data collection and analysis. The speculations that we are discussing in this editorial are in essence no different: they are valuable if they are credible, plausible, reasonable and falsifiable. What may be different is the time frame, in that we are suggesting the value of speculating some years into the future, whereas most researchers speculate the future on a much shorter time scale (typically less than a year, i.e. from model formulation to data collection and analysis), and indeed write up the outcomes of their speculations (hypothesis testing) in the same document as the speculations themselves. Nevertheless, although the speculative examples of future scenarios that we are promoting as being of potential value may not be completely accurate in all aspects, they can help us to make scientific progress in a sensible way.</p><p>The most radical view on the future as an object of research are science fiction visions or dystopias. As children, we may have enjoyed reading the novels of Jules Verne (e.g., Twenty Thousand Leagues Under the Seas (<span>1871</span>), <i>Paris in the Twentieth Century</i> (1994)), and George Orwell (e.g., <i>Nineteen Eighty-Four</i> (<span>1949</span>)). You might also be familiar with <i>Brave New World</i> (Huxley <span>1932</span>) <i>A Clockwork Orange</i> (Burgess 1962) or <i>We</i> (Zamyatin <span>1924</span>). While we would not treat those visions and dystopias as research themselves, they triggered subsequent business and research activities to shape the future Verne's (<span>1994</span>) posthumously published <i>Paris in the Twentieth Century</i> is particularly apposite as the author (in 1864) describes the Paris of 1961, where business and technology are the only objects with any value. Meanwhile, Metaverse was mentioned in Neal Stephenson's (<span>1994</span>) dystopian science fiction novel <i>Snow Crash</i>. It shaped the visions of technology companies such as Microsoft and Facebook (that subsequently was renamed “Meta”). It also shaped the visionary scientific discourse (Dolata and Schwabe <span>2023</span>).</p><p>While the borders between predictions and visions are fluid, visionaries tend to be more comprehensive and less grounded in specific technological developments, theories or data. Both inform researchers who shape the future by their design.</p><p>Engineers build machines, houses, streets, cars and large computer systems. So, the output of engineering inventors, researchers and entrepreneurs shapes much of our current daily life. The future is the purpose of Engineering research, as any of its inventions will only become a market reality years later (Computer Science research is said to be 10 to 25 years ahead of what we see in the current product market). In the information systems discipline, design research represents the engineering perspective on research. Its pillars are the systematic striving for utility and invention (Hevner et al. <span>2004</span>). Design Science researchers aim to create artefacts or take actions that will have future value for their beneficiaries, even as they reference a problem that is situated in the present. For example, the research group of Jay Nunamaker shaped a whole generation of IS research and practice with their research on Group Support Systems (Nunamaker et al. <span>1991</span>) and their research approach (Nunamaker et al. <span>2015</span>). Design Science inventions are not limited to technical artefacts but can be sociotechnical or even purely conceptual.</p><p>Business administration research has a tradition of designing useful conceptual artefacts. Porter's (<span>2008</span>) five forces model for strategy offered a new way to think about strategy. The Balanced Scorecard (BSC) (Kaplan and Norton <span>1992</span>) was purposely established so as to help organisations move away from a reliance on historical data and to incorporate a future perspective of the value that could be expected to be created. So, the future has a dual role in the BSC. Design research offers a scientific way to engage in creating useful business artefacts shaping the future of business practice.</p><p>Action Design Research (ADR) combines design research and action research (AR) to offer a systematic approach to developing useful sociotechnical artefacts in collaboration with companies. In the case of both ADR and AR, the researcher stays with the project until a satisfactory outcome (or some other terminating condition) is achieved. So, typically, they shape the near future. We encourage business and IS researchers to engage in such research and submit their results to ISJ if relevant to IS. In the same vein, ISJ is interested in research on novel sociotechnical artefacts or applications.</p><p>Besides design research, one other research genre strives to shape the future: Research agendas strive to shape and legitimise future research agendas. Good IS research agendas build on a deep understanding of technical, organisational and social trends and translate them into a research vision. For example, one of the authors was involved in a research agenda on ‘Computers as Teammates’ (Seeber et al. <span>2020</span>). This vision was developed seven years ago and has shaped research since its publication (as indicated by its citation rate). ISJ welcomes the submission of research agendas on innovative topics, particularly when research communities systematically develop them.</p><p>Although we can learn from the past, the future is what matters. A research study that does not have implications for the future is of little value other than historical. This is one reason why it is conventional for all researchers to consider the implications of their research for research and practice: implications are seen as being forward-looking. Unfortunately, researchers tend to limit quite severely the extent to which they are prepared to be creative in their implications. This caution is perhaps driven by our inability to predict with any certainty what actually will happen in future. Furthermore, as researchers we are often discouraged from speculations that go beyond the data. However, although we can ask our data subjects about their intentions or likely future behaviour, and we may make recommendations for future research or practice, we hamper our future orientation by seldom allowing our research designs to probe far into the future itself. We could and should be more adventurous, more predictive in this regard. We can hedge our predictions carefully so as to make it clear that they are no more than predictions, and as such may not come true, but as with the development of theory, it would be better to attempt to predict the future than to just hang around and wait to see what happens.</p>\",\"PeriodicalId\":48049,\"journal\":{\"name\":\"Information Systems Journal\",\"volume\":\"35 6\",\"pages\":\"1513-1515\"},\"PeriodicalIF\":6.3000,\"publicationDate\":\"2025-02-27\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12591\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Information Systems Journal\",\"FirstCategoryId\":\"91\",\"ListUrlMain\":\"https://onlinelibrary.wiley.com/doi/10.1111/isj.12591\",\"RegionNum\":2,\"RegionCategory\":\"管理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"INFORMATION SCIENCE & LIBRARY SCIENCE\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Information Systems Journal","FirstCategoryId":"91","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1111/isj.12591","RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 0

摘要

这篇社论的作用是呼吁采取行动。在ISJ,我们对面向未来的研究持开放态度,因此欢迎提交。未来在信息系统研究中可以扮演三种角色:它可以是研究的对象、研究的目的和研究的含义。如果未来是研究的对象,那么我们就是在努力预测或设想未来。对于我们这些面向未来的问题,答案可能暂时是肯定的,但在相当有限的程度上。在上个世纪之交,我们看到了许多预测:1991年,Mark Weiser(1991)预测无处不在的计算将塑造21世纪。他的预测是基于新兴技术,并在很大程度上成为现实。Malone et al.(1987)基于交易成本的降低预测了一个拥有更多市场和更大组织的世界。这一预测基于交易成本理论,并被证明是正确的。最近的预测是基于数据的。例如,Frey和Osborne(2017)使用来自O*NET和美国劳工统计局的数据来预测哪些工作受到数字化的威胁。第四条线使用半结构化的方法系统地推测未来。例如,Hovorka和Mueller(2025)探讨了2043年的未来可能是什么样子。当然,这是一种推测,但这是一种根据我们今天所知道的推断出来的有根据的推测。它包括一种结合想象力的有纪律的假设分析(Weick 1989)。他们预见到,在这个世界里,数字技术是正常的,而不是特殊的。事实上,在这个世界里,技术已经深深地融入了人们的本质,这些人可能更适合被描述为半机械人。技术可能会融入我们生活的许多方面,但这种整合可能是如此无缝,我们甚至可能没有注意到它。最有趣的预测是基于理论的。涉及时间维度的理论特别适合这些预测。例如,间断平衡理论(PET)本质上很有趣,因为它是在20世纪70年代发展起来的(Eldredge和Gould 1972),作为解释大约6600万年前发生的事件的一种方式,即希克苏鲁伯小行星撞击,它加速了陆地恐龙领域的终结(以及后来哺乳动物的崛起),铱矿床和陨石的地质和化石记录证明了这一点(LaPalma et al. 2019)。我们不能百分之百肯定理论解释是准确的,但它是可信的。PET也能帮助我们预测未来吗?我们并不是在暗示遥远到6600万年后的未来:它太遥远了,无法收集数据,甚至无法推测任何与人类有关的事情,但它可以为短期预测提供一个很好的基础,例如当前和未来破坏的后果。PET已经在信息系统研究中使用,尽管只是偶尔使用,以解释稳定状态或平衡如何偶尔被深刻活动的短暂爆发(或停顿)打断,这些活动可能导致组织生产力的戏剧性或革命性变化(Gersick 1991),问题解决(Wong和Davison 2018),系统开发(Newman和Robey 1992),战略调整(Sabherwal等人2001)和数字化转型(Shu等人2023)。所有这些说法都暗示,如果PET可以用来解释历史事件,就像Eldredge和Gould(1972)所做的那样,那么PET也可以用来预测未来事件。促成这种变化的因素的确切性质各不相同。虽然Eldredge和Gould(1972)将外星物体(小行星)的影响理论化,但最近研究组织的学者已经确定了人类代理人如何发挥作用(例如,Gersick 1991; Wong和Davison 2018),而Shu等人(2023)认为一种疾病(在他们的案例中为Covid-19)可以作为代理人。我们也可以想象,像地震、海啸或极端天气事件这样的“天灾”(尽管后者越来越多地与气候变化联系在一起,但人类中心主义的观点仍然存在)也可能起到这种代理作用。不管主体的身份是什么,PET至少在预测未来的某些方面是一个有用的理论,因此应该在我们的理论剧本中占据比目前更突出的位置。有趣的“理论”是Gartner的s曲线和炒作周期。根据他们的观点,新技术会经历高期望和低期望的阶段。它们也是面向未来的,预测未来十年或更长时间内某项特定技术将达到平稳期。如果我们看看它们在咨询和实践中的使用情况,它们已经达到了事实上的理论地位,尽管它们缺乏适当的理论和经验基础。 技术引发的预测的一个特例是千年虫问题。据预测,2000年1月1日将发生计算机大崩溃,因为许多计算机系统只使用两位数来存储日期信息。这一“预测”伴随着警告和行动呼吁。尽管所有的悲观和厄运,从1999年(1999年)到2000年(2000年)的变化所带来的负面情况通常没有像预期的那样发挥作用,然而,为我们准备千年虫而进行的技术创新无疑在其他方面是有益的。同样,当我们准备迎接一个以人工智能为中心的世界时(是的,人工智能可能被视为变革的代理人),我们正在改变我们的行为。但以未来为导向的思维模式鼓励想象力,这种想象力可以被约束(Weick 1989),并利用它来创造未来的场景,这些场景不仅是合理的,而且在我们调查如何为至少不久的将来做好准备时是真正有用的。新技术的出现可以激发我们对未来可能发生的事情的兴趣,但当然,预测人与技术将如何互动并不容易。当我们社会的基本规范结构受到破坏或挑战时,无论是由于技术、疾病、自然灾害还是人类中心主义引发的情况,它都会变得更加复杂。我们建议,作为IS研究人员,我们的首要任务和特权之一应该是发展新的理论,以更准确地解释和预测接下来会发生什么。在这方面,说明性和禁止性理论将是有价值的。当然,这样的猜测是主观的,是可以证伪的。但我们认为,建立理论并冒着看似合理但错误的风险,要比根本不建立理论、坐等结果更有价值。对这些趋势的一种批评是,它们只不过是想象或不科学的推测,因此也许不值得我们注意。这样的评论是可以理解的,但我们必须指出,每当研究人员创造一个假设,这只不过是对物体之间未经证实的关系的陈述,那么研究人员就在从事虚构的推测。这些推测在科学论述中很常见,它们的合法性被接受,尤其是因为它们在数据收集和分析后很容易被证伪。我们在这篇社论中讨论的猜测本质上没有什么不同:如果它们可信、可信、合理和可证伪,它们就是有价值的。可能不同的是时间框架,因为我们建议推测未来几年的价值,而大多数研究人员在更短的时间尺度上推测未来(通常不到一年,即从模型制定到数据收集和分析),并且确实将他们推测的结果(假设检验)写在与推测本身相同的文件中。然而,尽管我们所提倡的具有潜在价值的未来情景的推测例子可能在各个方面都不完全准确,但它们可以帮助我们以一种明智的方式取得科学进步。把未来作为研究对象的最激进的观点是科幻幻想或反乌托邦。小时候,我们可能喜欢读儒勒·凡尔纳(如《海底两万里》(1871)、《二十世纪的巴黎》(1994))和乔治·奥威尔(如《一九八四》(1949))的小说。你可能也熟悉《美丽新世界》(赫胥黎,1932)、《发条橙》(伯吉斯,1962)或《我们》(扎米亚京,1924)。虽然我们不会将这些愿景和反乌托邦视为研究本身,但它们引发了随后的商业和研究活动,从而塑造了未来。凡尔纳(1994年)在死后出版的《二十世纪的巴黎》(1864年)描述了1961年的巴黎,商业和技术是唯一有价值的对象,这一点尤为贴切。同时,Neal Stephenson(1994)的反乌托邦科幻小说Snow Crash也提到了Metaverse。它塑造了微软和Facebook(后来更名为“Meta”)等科技公司的愿景。它还塑造了有远见的科学话语(Dolata and Schwabe 2023)。虽然预测和愿景之间的界限是不确定的,但梦想家往往更全面,而不是基于具体的技术发展、理论或数据。两者都为研究人员提供信息,让他们通过自己的设计来塑造未来。工程师建造机器、房屋、街道、汽车和大型计算机系统。因此,工程发明家、研究人员和企业家的成果在很大程度上塑造了我们当前的日常生活。未来是工程研究的目的,因为它的任何发明都只会在几年后成为市场现实(据说计算机科学研究比我们在当前产品市场上看到的要早10到25年)。 在信息系统学科中,设计研究代表了研究的工程视角。它的支柱是系统地追求效用和发明(Hevner et al. 2004)。设计科学研究人员的目标是创造对他们的受益者有未来价值的人工制品或采取行动,即使他们涉及的问题是在现在。例如,Jay Nunamaker的研究小组通过他们对群体支持系统(Nunamaker et al. 1991)的研究和他们的研究方法(Nunamaker et al. 2015)塑造了整整一代的IS研究和实践。设计科学的发明并不局限于技术上的人工制品,它可以是社会技术的,甚至是纯概念的。企业管理研究有设计有用的概念性人工制品的传统。波特(2008)的战略五力模型为思考战略提供了一种新的方式。平衡计分卡(BSC)(卡普兰和诺顿,1992年)的建立是为了帮助组织摆脱对历史数据的依赖,并纳入未来可能创造的价值的观点。所以,未来在平衡计分卡中扮演着双重角色。设计研究提供了一种科学的方法来参与创建有用的业务工件,从而塑造业务实践的未来。行动设计研究(ADR)结合了设计研究和行动研究(AR),为与公司合作开发有用的社会技术产品提供了一种系统的方法。在ADR和AR的情况下,研究人员会一直留在项目中,直到获得满意的结果(或其他终止条件)。所以,通常来说,他们塑造了不久的将来。我们鼓励企业和IS研究人员参与此类研究,并将与IS相关的研究成果提交给ISJ。同样地,ISJ对新的社会技术产物或应用的研究也很感兴趣。除了设计研究,另一种研究类型努力塑造未来:研究议程努力塑造和合法化未来的研究议程。良好的信息系统研究议程建立在对技术、组织和社会趋势的深刻理解之上,并将其转化为研究愿景。例如,其中一位作者参与了“计算机作为队友”的研究议程(Seeber et al. 2020)。这一愿景是七年前提出的,自发表以来一直影响着研究(如其引用率所示)。ISJ欢迎提交关于创新主题的研究议程,特别是当研究团体系统地制定这些议程时。虽然我们可以从过去学习,但未来才是最重要的。一项对未来没有意义的研究除了具有历史意义之外没有什么价值。这就是为什么所有研究人员都会习惯性地考虑他们的研究对研究和实践的影响的一个原因:影响被视为是前瞻性的。不幸的是,研究人员往往会严格限制他们准备在研究中发挥创造性的程度。这种谨慎可能是由于我们无法确切地预测未来会发生什么。此外,作为研究人员,我们经常不鼓励进行超出数据的猜测。然而,尽管我们可以询问数据主体他们的意图或可能的未来行为,并且我们可以为未来的研究或实践提出建议,但我们很少允许我们的研究设计深入未来本身,从而阻碍了我们的未来方向。在这方面,我们可以也应该更大胆,更有预见性。我们可以谨慎地对冲我们的预测,以便明确它们只不过是预测,而且可能不会实现,但随着理论的发展,尝试预测未来比只是闲逛等着看会发生什么更好。
本文章由计算机程序翻译,如有差异,请以英文原文为准。

The Future (As a Focus) of IS Research

The Future (As a Focus) of IS Research

This editorial functions as a call to action. At the ISJ, we are open to studies that address the future and thus welcome submissions. The future can take three roles in IS research: It can be an object of research, a purpose of research, and an implication of research.

If the future is an object of research, then we are striving to predict or envision the future. The answers to our future-oriented questions may be tentatively affirmative but to a rather restricted degree. At the turn of the last century, we saw many predictions: In 1991, Mark Weiser (1991) predicted that ubiquitous computing would shape the 21st century. His prediction was based on emerging technologies and became a reality to a large extent. Malone et al. (1987) predicted a world with more markets and larger organisations based on the projected reduction of transaction costs. This prediction was based on transaction cost theory and turned out to be correct. More recent predictions are based on data. For example, Frey and Osborne (2017) used data from O*NET and the US Bureau of Labor Statistics to predict which jobs are endangered by digitalization. A fourth line uses semi-structured approaches to speculate about the future systematically. For example, Hovorka and Mueller (2025) explore what the future may be like in 2043. This is, of course, a speculation, but it is an informed speculation that extrapolates from what we know today. It involves a form of disciplined what-if analysis combined with imagination (Weick 1989). They foresee a world where digital technologies are normal rather than exceptional, and indeed where technology is so embedded into who people are that those same people might be better described as cyborgs. Technology is likely to be integrated into many aspects of our life, and yet that integration is likely to be so seamless that we may not even notice it.

The most interesting predictions are based on theory. Theories that involve a temporal dimension are particularly well-suited to these predictions. For instance, Punctuated Equilibrium Theory (PET) is intrinsically interesting because it was developed in the 1970s (Eldredge and Gould 1972) as a way of explaining events that had taken place some 66 million years previously, namely the Chicxulub asteroid impact that precipitated the end of the realm of the terrestrial dinosaurs (and the later rise of the mammals), as evidenced in the geologic and fossil records with iridium deposits and tektites (LaPalma et al. 2019). We cannot be 100% certain that the theoretical explanation is accurate, but it is plausible. Can PET also help us to predict the future? We are not suggesting anything as remote as 66 million years into the future: it's too far away to be able to collect data or even to speculate anything with respect to humankind, but it could provide a good basis for shorter term predictions, for instance the consequences of current and future disruptions. PET has already been used in IS research, albeit sporadically, to explain how a stable state or equilibrium is occasionally interrupted by a brief burst (or punctuation) of profound activity that can lead to dramatic or revolutionary changes in organisational productivity (Gersick 1991), problem solving (Wong and Davison 2018), systems development (Newman and Robey 1992), strategic alignment (Sabherwal et al. 2001) and digital transformation (Shu et al. 2023). Implicit in all these accounts is the suggestion that if PET can be used to explain historical events, as Eldredge and Gould (1972) do, then PET can also be used to predict future events. The exact nature of the agent that precipitates the change varies. While Eldredge and Gould (1972) theorised the impact of an extraterrestrial object (an asteroid) as that change agent, more recent scholars in studies of organisations have identified how human agents can play a role (e.g., Gersick 1991; Wong and Davison 2018), while Shu et al. (2023) suggest that a disease (Covid-19 in their case) can serve as an agent. We could also imagine that an ‘act of God’ such as an earthquake or tsunami or extreme weather event (though as the latter are increasingly associated with climate change, the anthropocentric aspect is still present) could also take that agential role. Regardless of the identity of the agent, PET is a useful theory for predicting at least some aspects of the future, and as such should occupy a more prominent position in our theoretical playbook than is currently the case.

Interesting ‘theories’ are Gartner's S-curves and hype cycles. 1 According to them, new technologies go through phases of high and low expectations. They are also future oriented, with projections of a plateau being reached for a particular technology as far as ten or more years into the future. If one looks at their usage in consultancy and in practice, they have reached the status of a de-facto theory, although they lack proper theoretical and empirical foundations.

A special case of a technology-induced prediction was the Y2K problem. A major crash of computers was predicted for 1 January 2000, because many computer systems only used two digits for storing date information. This ‘prediction’ came with the face of a warning and call for action. Despite all the gloom and doom, the negative scenarios associated with the change from 99 (1999) to 00 (2000) generally did not play out as expected, yet the technological innovations that were undertaken to prepare us for Y2K were doubtlessly beneficial in other ways. Likewise, as we prepare for the possibility of an AI-centric world (and yes, AI may be seen as an agent of change), we are modifying our behaviour. But a future-oriented mind-set encourages imagination which can be disciplined (Weick 1989) and leveraged to allow the creation of future scenarios that are not only plausible but also genuinely helpful as we investigate how we can prepare ourselves for at least the near future.

The emergence of new technologies can spark our interest in what might happen next, but of course it is not easy to predict how people and technology will interact. It gets more complex still when the underlying normative structures of our society are disrupted or challenged, whether by technology, disease, natural disaster or anthropocentrically derived situations. We suggest that as IS researchers, one of our priorities and prerogatives should be to develop new theory to explain and predict more accurately what will happen next. In this, prescriptive and proscriptive theories will be valuable. Naturally, such conjectures will be subjective and falsifiable. But we argue that it will be more valuable to theorise and run the risk of being plausible yet wrong than not to theorise at all and just wait around to see what happens.

A criticism of these trends is that they are no more than imaginary or unscientific speculations, and as such perhaps unworthy of our attention. Such a comment is understandable, but we must point out that whenever a researcher creates a hypothesis, which is no more than a statement about an unproven relationship between objects, then the researcher is engaging in imaginary speculations. These speculations are common in the scientific discourse and their legitimacy is accepted, not least because they are open to falsification after data collection and analysis. The speculations that we are discussing in this editorial are in essence no different: they are valuable if they are credible, plausible, reasonable and falsifiable. What may be different is the time frame, in that we are suggesting the value of speculating some years into the future, whereas most researchers speculate the future on a much shorter time scale (typically less than a year, i.e. from model formulation to data collection and analysis), and indeed write up the outcomes of their speculations (hypothesis testing) in the same document as the speculations themselves. Nevertheless, although the speculative examples of future scenarios that we are promoting as being of potential value may not be completely accurate in all aspects, they can help us to make scientific progress in a sensible way.

The most radical view on the future as an object of research are science fiction visions or dystopias. As children, we may have enjoyed reading the novels of Jules Verne (e.g., Twenty Thousand Leagues Under the Seas (1871), Paris in the Twentieth Century (1994)), and George Orwell (e.g., Nineteen Eighty-Four (1949)). You might also be familiar with Brave New World (Huxley 1932) A Clockwork Orange (Burgess 1962) or We (Zamyatin 1924). While we would not treat those visions and dystopias as research themselves, they triggered subsequent business and research activities to shape the future Verne's (1994) posthumously published Paris in the Twentieth Century is particularly apposite as the author (in 1864) describes the Paris of 1961, where business and technology are the only objects with any value. Meanwhile, Metaverse was mentioned in Neal Stephenson's (1994) dystopian science fiction novel Snow Crash. It shaped the visions of technology companies such as Microsoft and Facebook (that subsequently was renamed “Meta”). It also shaped the visionary scientific discourse (Dolata and Schwabe 2023).

While the borders between predictions and visions are fluid, visionaries tend to be more comprehensive and less grounded in specific technological developments, theories or data. Both inform researchers who shape the future by their design.

Engineers build machines, houses, streets, cars and large computer systems. So, the output of engineering inventors, researchers and entrepreneurs shapes much of our current daily life. The future is the purpose of Engineering research, as any of its inventions will only become a market reality years later (Computer Science research is said to be 10 to 25 years ahead of what we see in the current product market). In the information systems discipline, design research represents the engineering perspective on research. Its pillars are the systematic striving for utility and invention (Hevner et al. 2004). Design Science researchers aim to create artefacts or take actions that will have future value for their beneficiaries, even as they reference a problem that is situated in the present. For example, the research group of Jay Nunamaker shaped a whole generation of IS research and practice with their research on Group Support Systems (Nunamaker et al. 1991) and their research approach (Nunamaker et al. 2015). Design Science inventions are not limited to technical artefacts but can be sociotechnical or even purely conceptual.

Business administration research has a tradition of designing useful conceptual artefacts. Porter's (2008) five forces model for strategy offered a new way to think about strategy. The Balanced Scorecard (BSC) (Kaplan and Norton 1992) was purposely established so as to help organisations move away from a reliance on historical data and to incorporate a future perspective of the value that could be expected to be created. So, the future has a dual role in the BSC. Design research offers a scientific way to engage in creating useful business artefacts shaping the future of business practice.

Action Design Research (ADR) combines design research and action research (AR) to offer a systematic approach to developing useful sociotechnical artefacts in collaboration with companies. In the case of both ADR and AR, the researcher stays with the project until a satisfactory outcome (or some other terminating condition) is achieved. So, typically, they shape the near future. We encourage business and IS researchers to engage in such research and submit their results to ISJ if relevant to IS. In the same vein, ISJ is interested in research on novel sociotechnical artefacts or applications.

Besides design research, one other research genre strives to shape the future: Research agendas strive to shape and legitimise future research agendas. Good IS research agendas build on a deep understanding of technical, organisational and social trends and translate them into a research vision. For example, one of the authors was involved in a research agenda on ‘Computers as Teammates’ (Seeber et al. 2020). This vision was developed seven years ago and has shaped research since its publication (as indicated by its citation rate). ISJ welcomes the submission of research agendas on innovative topics, particularly when research communities systematically develop them.

Although we can learn from the past, the future is what matters. A research study that does not have implications for the future is of little value other than historical. This is one reason why it is conventional for all researchers to consider the implications of their research for research and practice: implications are seen as being forward-looking. Unfortunately, researchers tend to limit quite severely the extent to which they are prepared to be creative in their implications. This caution is perhaps driven by our inability to predict with any certainty what actually will happen in future. Furthermore, as researchers we are often discouraged from speculations that go beyond the data. However, although we can ask our data subjects about their intentions or likely future behaviour, and we may make recommendations for future research or practice, we hamper our future orientation by seldom allowing our research designs to probe far into the future itself. We could and should be more adventurous, more predictive in this regard. We can hedge our predictions carefully so as to make it clear that they are no more than predictions, and as such may not come true, but as with the development of theory, it would be better to attempt to predict the future than to just hang around and wait to see what happens.

求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
Information Systems Journal
Information Systems Journal INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
14.60
自引率
7.80%
发文量
44
期刊介绍: The Information Systems Journal (ISJ) is an international journal promoting the study of, and interest in, information systems. Articles are welcome on research, practice, experience, current issues and debates. The ISJ encourages submissions that reflect the wide and interdisciplinary nature of the subject and articles that integrate technological disciplines with social, contextual and management issues, based on research using appropriate research methods.The ISJ has particularly built its reputation by publishing qualitative research and it continues to welcome such papers. Quantitative research papers are also welcome but they need to emphasise the context of the research and the theoretical and practical implications of their findings.The ISJ does not publish purely technical papers.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:604180095
Book学术官方微信