Organizations’ interpersonal activity knowledge graph (IAKG)

Knowledge today supports organizations’ growth, lets them stay competitive, and enables them to design new products and services or make effective decisions. This knowledge is classified into two primary forms: explicit knowledge, which is easy to encode, store, and access, and implicit knowledge, which employees possess regarding products, services, and how they carry out an organization’s activities. Unlike explicit knowledge, implicit knowledge, and particularly organizations’ personal activity knowledge, is challenging to capture, formalize, and reuse. Moreover, the human-centered personal knowledge graph approach is unfit for the personal activity knowledge representation and reasoning. On the one hand, this study describes and depicts the limitations of human-centered personal knowledge graph approaches for representing personal activity knowledge within an organization. Afterward, it elaborates on a personal activity ontology derived from an extension of the activity theory concept established in social sciences. The proposed framework enables the capture, formalization, sharing, and reasoning of personal activity knowledge within an organization.