Assessment of cosmetic customization factors in public buildings in South-West Nigeria

The absence of clear standards in the design of public buildings has resulted in structures that are deficient in both visual appeal and cultural relevance, which has lead to the customisation of public buildings. However, there are several factors responsible for the nature of cosmetic customization that individual building owners or tenants initiate in the building. This paper, therefore, aims to examine the factors responsible for cosmetic customization in public buildings to determine if there is any significant relationship between the nature of the building and the factors responsible for the modification. A mixed-method approach was adopted for this study with the use of a questionnaire and observation checklist. A total of 330 respondents were selected from the 11 categories of public buildings, and the data obtained was analyzed using descriptive statistics from SPSS. The results indicate that there is a significant relationship between the nature of the public building and the factors responsible for the modification undertaken on the building. Based on these findings, the paper concludes that the customization of public buildings plays a crucial role in enhancing their functionality, user experience, and overall effectiveness. To effectively address the needs and expectations of users, it is imperative to consider the nature of the service provided within the building.