{"title":"知识驱动的高等院校声誉管理","authors":"Dimitrie Stoica, Cristina-Claudia Patriche, Sofia David, Camelia Mădălina Beldiman, Carmelia Mariana Dragomir Bălănică","doi":"10.1016/j.jik.2025.100811","DOIUrl":null,"url":null,"abstract":"<div><div>Reputation management is a key strategic priority for higher education institutions (HEIs) in a highly competitive global academic landscape. This study explores the dimensions of HEI reputation, focusing on brand identity, stakeholder perceptions, research impact, internationalization, rankings, and communication strategy. Using a qualitative research design, the study examines data from leading HEIs. Thematic and sentiment analyses offer insights into the complex relationships between HEI performance and stakeholder expectations. The results reveal that HEI reputation is influenced not only by ranking metrics but also by stakeholder engagement, academic excellence, and strategic communication. The study contributes to knowledge by linking theoretical reputation management models with practical institutional strategies, offering valuable recommendations for education leaders and policymakers.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":"10 6","pages":"Article 100811"},"PeriodicalIF":15.5000,"publicationDate":"2025-09-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Knowledge-driven reputation management in higher education institutions\",\"authors\":\"Dimitrie Stoica, Cristina-Claudia Patriche, Sofia David, Camelia Mădălina Beldiman, Carmelia Mariana Dragomir Bălănică\",\"doi\":\"10.1016/j.jik.2025.100811\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<div><div>Reputation management is a key strategic priority for higher education institutions (HEIs) in a highly competitive global academic landscape. This study explores the dimensions of HEI reputation, focusing on brand identity, stakeholder perceptions, research impact, internationalization, rankings, and communication strategy. Using a qualitative research design, the study examines data from leading HEIs. Thematic and sentiment analyses offer insights into the complex relationships between HEI performance and stakeholder expectations. The results reveal that HEI reputation is influenced not only by ranking metrics but also by stakeholder engagement, academic excellence, and strategic communication. The study contributes to knowledge by linking theoretical reputation management models with practical institutional strategies, offering valuable recommendations for education leaders and policymakers.</div></div>\",\"PeriodicalId\":46792,\"journal\":{\"name\":\"Journal of Innovation & Knowledge\",\"volume\":\"10 6\",\"pages\":\"Article 100811\"},\"PeriodicalIF\":15.5000,\"publicationDate\":\"2025-09-16\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Innovation & Knowledge\",\"FirstCategoryId\":\"91\",\"ListUrlMain\":\"https://www.sciencedirect.com/science/article/pii/S2444569X25001568\",\"RegionNum\":1,\"RegionCategory\":\"管理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"BUSINESS\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Innovation & Knowledge","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S2444569X25001568","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"BUSINESS","Score":null,"Total":0}
Knowledge-driven reputation management in higher education institutions
Reputation management is a key strategic priority for higher education institutions (HEIs) in a highly competitive global academic landscape. This study explores the dimensions of HEI reputation, focusing on brand identity, stakeholder perceptions, research impact, internationalization, rankings, and communication strategy. Using a qualitative research design, the study examines data from leading HEIs. Thematic and sentiment analyses offer insights into the complex relationships between HEI performance and stakeholder expectations. The results reveal that HEI reputation is influenced not only by ranking metrics but also by stakeholder engagement, academic excellence, and strategic communication. The study contributes to knowledge by linking theoretical reputation management models with practical institutional strategies, offering valuable recommendations for education leaders and policymakers.
期刊介绍:
The Journal of Innovation and Knowledge (JIK) explores how innovation drives knowledge creation and vice versa, emphasizing that not all innovation leads to knowledge, but enduring innovation across diverse fields fosters theory and knowledge. JIK invites papers on innovations enhancing or generating knowledge, covering innovation processes, structures, outcomes, and behaviors at various levels. Articles in JIK examine knowledge-related changes promoting innovation for societal best practices.
JIK serves as a platform for high-quality studies undergoing double-blind peer review, ensuring global dissemination to scholars, practitioners, and policymakers who recognize innovation and knowledge as economic drivers. It publishes theoretical articles, empirical studies, case studies, reviews, and other content, addressing current trends and emerging topics in innovation and knowledge. The journal welcomes suggestions for special issues and encourages articles to showcase contextual differences and lessons for a broad audience.
In essence, JIK is an interdisciplinary journal dedicated to advancing theoretical and practical innovations and knowledge across multiple fields, including Economics, Business and Management, Engineering, Science, and Education.