Charles H. Jones, Nick Rosemarino, Catarina R. Dolsten
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People analytics and organizational psychology: building a high-performance, innovative culture in the pharmaceutical industry
Pharmaceutical and biotech organizations advance therapies through a sequence of interdependent stage-gates in which delays, rework, and knowledge discontinuities have outsized economic and patient consequences. Here, we argue that people strategy should be treated as an explicit pipeline–risk control. We introduce the People Analytics + Industrial-Organizational Psychology for R&D, (PA‑IOP‑R&D) framework, which fuses people analytics with organizational psychology to reduce avoidable rework, protect time-to-milestone, and preserve tacit expertise. The framework centers psychological safety (to enable learning, voice, and error reporting in high-uncertainty R&D) and the job demands–resources (JD-R) model (to calibrate resources that buffer high demands and sustain engagement); perceived organizational support provides the reciprocity mechanism that retains scarce late-career know-how. We codify governance guardrails (purpose limitation, transparency, access control, and bias/fairness review) to prevent analytic harms that would otherwise chill voice. We translate leading indicators (e.g., network bottlenecks, demand–resource imbalance, and safety climate) into tested interventions and stage gate-aligned metrics, and specify quasi-experimental evaluation to distinguish signal from noise.
期刊介绍:
Drug Discovery Today delivers informed and highly current reviews for the discovery community. The magazine addresses not only the rapid scientific developments in drug discovery associated technologies but also the management, commercial and regulatory issues that increasingly play a part in how R&D is planned, structured and executed.
Features include comment by international experts, news and analysis of important developments, reviews of key scientific and strategic issues, overviews of recent progress in specific therapeutic areas and conference reports.