【全科医疗中以病人为中心的沟通】。

IF 0.7
Deutsche medizinische Wochenschrift (1946) Pub Date : 2025-09-01 Epub Date: 2025-08-29 DOI:10.1055/a-2593-4157
Anne Simmenroth, Jessica Ruck
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引用次数: 0

摘要

全科实践是“会说话的医学”,沟通是每项医疗活动的重要组成部分,也影响着关键的结果参数(如坚持、治愈成功),甚至医生的工作满意度。在本文中,描述了以患者为中心的沟通(与以医生为中心的沟通相反)的原则。一些基本技巧,如积极倾听、意译、反思和总结,都是通过公式例子来教授的。案例说明了典型的咨询实践中,以病人为中心的沟通是有帮助的。此外,还提供了如何处理患者情绪和抗拒的技巧。最后,强调了良好的训练和自我保健的重要性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
[Patient-centred communication in general practice].

General practice is 'talking medicine' and communication is an essential part of every medical activity, and also influences key outcome parameters (e.g. adherence, healing success) and even job satisfaction of physicians. In this article, the principles of patient-centred communication (in contrast to physician-centred communication) were described. Basic techniques such as active listening, paraphrasing, reflecting and summarizing were taught with formulation examples. Case examples illustrate typical consultations in practice where patient-centred communication is indicated and helpful. Furthermore, tips are given on how to deal with patients' emotions and reactance. At last, the importance of good training and owns self-care is emphasised.

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