{"title":"信息化和流程化预约对病人分拣和医院效率的影响","authors":"Ye Yuan, Changcheng Song, Nan Yang, Junjian Yi","doi":"10.1111/joie.70000","DOIUrl":null,"url":null,"abstract":"<div>\n \n <p>How do information provision and consumer choices affect market efficiency in a market with misallocation and rationing? We investigate the introduction of a mobile-phone-based outpatient appointment app that provides real-time hospital information and streamlines appointment booking in China's public hospital market. We find the app can significantly improve healthcare access and the matching between patients and providers, achieved through facilitating patient sorting over time and across hospitals based on medical needs. Patients with mild conditions are directed to primary-care providers, while acute-care hospitals are better able to serve patients with severe conditions. We also observe improved patient health outcomes and reduced medical spending. Our findings underscore the power of lightweight healthcare IT innovations in enhancing medical resource utilization and patient welfare.</p>\n </div>","PeriodicalId":47963,"journal":{"name":"Journal of Industrial Economics","volume":"73 3","pages":"498-519"},"PeriodicalIF":1.0000,"publicationDate":"2025-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"The Effect of Information and Streamline Appointments on Patient Sorting and Hospital Efficiency\",\"authors\":\"Ye Yuan, Changcheng Song, Nan Yang, Junjian Yi\",\"doi\":\"10.1111/joie.70000\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<div>\\n \\n <p>How do information provision and consumer choices affect market efficiency in a market with misallocation and rationing? We investigate the introduction of a mobile-phone-based outpatient appointment app that provides real-time hospital information and streamlines appointment booking in China's public hospital market. We find the app can significantly improve healthcare access and the matching between patients and providers, achieved through facilitating patient sorting over time and across hospitals based on medical needs. Patients with mild conditions are directed to primary-care providers, while acute-care hospitals are better able to serve patients with severe conditions. We also observe improved patient health outcomes and reduced medical spending. Our findings underscore the power of lightweight healthcare IT innovations in enhancing medical resource utilization and patient welfare.</p>\\n </div>\",\"PeriodicalId\":47963,\"journal\":{\"name\":\"Journal of Industrial Economics\",\"volume\":\"73 3\",\"pages\":\"498-519\"},\"PeriodicalIF\":1.0000,\"publicationDate\":\"2025-06-10\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Industrial Economics\",\"FirstCategoryId\":\"96\",\"ListUrlMain\":\"https://onlinelibrary.wiley.com/doi/10.1111/joie.70000\",\"RegionNum\":4,\"RegionCategory\":\"经济学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"BUSINESS, FINANCE\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Industrial Economics","FirstCategoryId":"96","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1111/joie.70000","RegionNum":4,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"BUSINESS, FINANCE","Score":null,"Total":0}
The Effect of Information and Streamline Appointments on Patient Sorting and Hospital Efficiency
How do information provision and consumer choices affect market efficiency in a market with misallocation and rationing? We investigate the introduction of a mobile-phone-based outpatient appointment app that provides real-time hospital information and streamlines appointment booking in China's public hospital market. We find the app can significantly improve healthcare access and the matching between patients and providers, achieved through facilitating patient sorting over time and across hospitals based on medical needs. Patients with mild conditions are directed to primary-care providers, while acute-care hospitals are better able to serve patients with severe conditions. We also observe improved patient health outcomes and reduced medical spending. Our findings underscore the power of lightweight healthcare IT innovations in enhancing medical resource utilization and patient welfare.
期刊介绍:
First published in 1952, the Journal of Industrial Economics has a wide international circulation and is recognised as a leading journal in the field. It was founded to promote the analysis of modern industry, particularly the behaviour of firms and the functioning of markets. Contributions are welcomed in all areas of industrial economics including: - organization of industry - applied oligopoly theory - product differentiation and technical change - theory of the firm and internal organization - regulation - monopoly - merger and technology policy Necessarily, these subjects will often draw on adjacent areas such as international economics, labour economics and law.