{"title":"生产力的代价:学术图书馆工作人员的职业倦怠和技术压力","authors":"Sarah T. Zipf","doi":"10.1016/j.acalib.2025.103125","DOIUrl":null,"url":null,"abstract":"<div><div>New technology is often associated with increased productivity. However, when technology is centered over that of human-interaction, it can create unintentional consequences that impact library workers' effectiveness and feelings of burnout. This study seeks to understand these effects by examining the intersection of burnout, feelings about technology, and the impact it all has on academic library workers' sense of effectiveness. Using a scale to measure technostress, including ranked and open-ended responses, fifty-four surveys were collected from academic library workers. Findings demonstrate that academic libraries are technocented environments and are influenced by technology related stressors, such as constant connectivity, disruption, and role overload. Even though academic library workers describe improved productivity, technology overuse negatively effects library workers' wellbeing. Academic leaders seeking to foster well-0being must account for how new and existing technologies mediate library workers' ability to sustain relational focus with patrons and colleagues. This consideration is essential when adopting technologies aimed at improving technology effectiveness. This study offers academic library leadership considerations for creating human-centered approaches when using and adapting new technology.</div></div>","PeriodicalId":47762,"journal":{"name":"Journal of Academic Librarianship","volume":"51 5","pages":"Article 103125"},"PeriodicalIF":2.3000,"publicationDate":"2025-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"The price of productivity: Burnout and technostress among academic library workers\",\"authors\":\"Sarah T. Zipf\",\"doi\":\"10.1016/j.acalib.2025.103125\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<div><div>New technology is often associated with increased productivity. However, when technology is centered over that of human-interaction, it can create unintentional consequences that impact library workers' effectiveness and feelings of burnout. This study seeks to understand these effects by examining the intersection of burnout, feelings about technology, and the impact it all has on academic library workers' sense of effectiveness. Using a scale to measure technostress, including ranked and open-ended responses, fifty-four surveys were collected from academic library workers. Findings demonstrate that academic libraries are technocented environments and are influenced by technology related stressors, such as constant connectivity, disruption, and role overload. Even though academic library workers describe improved productivity, technology overuse negatively effects library workers' wellbeing. Academic leaders seeking to foster well-0being must account for how new and existing technologies mediate library workers' ability to sustain relational focus with patrons and colleagues. This consideration is essential when adopting technologies aimed at improving technology effectiveness. This study offers academic library leadership considerations for creating human-centered approaches when using and adapting new technology.</div></div>\",\"PeriodicalId\":47762,\"journal\":{\"name\":\"Journal of Academic Librarianship\",\"volume\":\"51 5\",\"pages\":\"Article 103125\"},\"PeriodicalIF\":2.3000,\"publicationDate\":\"2025-08-28\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Academic Librarianship\",\"FirstCategoryId\":\"91\",\"ListUrlMain\":\"https://www.sciencedirect.com/science/article/pii/S0099133325001211\",\"RegionNum\":3,\"RegionCategory\":\"管理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"INFORMATION SCIENCE & LIBRARY SCIENCE\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Academic Librarianship","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0099133325001211","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
The price of productivity: Burnout and technostress among academic library workers
New technology is often associated with increased productivity. However, when technology is centered over that of human-interaction, it can create unintentional consequences that impact library workers' effectiveness and feelings of burnout. This study seeks to understand these effects by examining the intersection of burnout, feelings about technology, and the impact it all has on academic library workers' sense of effectiveness. Using a scale to measure technostress, including ranked and open-ended responses, fifty-four surveys were collected from academic library workers. Findings demonstrate that academic libraries are technocented environments and are influenced by technology related stressors, such as constant connectivity, disruption, and role overload. Even though academic library workers describe improved productivity, technology overuse negatively effects library workers' wellbeing. Academic leaders seeking to foster well-0being must account for how new and existing technologies mediate library workers' ability to sustain relational focus with patrons and colleagues. This consideration is essential when adopting technologies aimed at improving technology effectiveness. This study offers academic library leadership considerations for creating human-centered approaches when using and adapting new technology.
期刊介绍:
The Journal of Academic Librarianship, an international and refereed journal, publishes articles that focus on problems and issues germane to college and university libraries. JAL provides a forum for authors to present research findings and, where applicable, their practical applications and significance; analyze policies, practices, issues, and trends; speculate about the future of academic librarianship; present analytical bibliographic essays and philosophical treatises. JAL also brings to the attention of its readers information about hundreds of new and recently published books in library and information science, management, scholarly communication, and higher education. JAL, in addition, covers management and discipline-based software and information policy developments.