Supporting the uncertainty of jobseekers: The impact of participative support on role ambiguity reduction and positive attitudes towards return to work

Introduction

Job search is strongly associated with uncertainty and the mobilization of psychological resources. Existing evidence suggests that the nature of support provided by counsellors holds the potential to effectively manage this uncertainty. However, the literature presents seemingly contradictory viewpoints. In the face of uncertainty, should one lean towards directive support, or is the promotion of autonomy through participative support a more viable approach.

Objective

This study aims to investigate whether the perceived type of support influences factors conducive to return to work and whether this association is mediated by the capacity of participative support to regulate uncertainty among jobseekers.

Method

The study involved 94 jobseekers who completed a questionnaire that included measures of leadership (directive/participative), uncertainty (role ambiguity), and factors conducive to return to work (e.g., motivation to work, self-efficacy, job search behaviours).

Results

The results confirm the hypotheses: only perceived participative support is associated with greater motivation to work and self-efficacy among jobseekers. Additionally, the impact of participative support on the expression of autonomous motivation is found to be mediated by the reduction of uncertainty.

Conclusion

The results are discussed within the framework of leadership approaches in uncertain situations and the context of organizational change. The implications shed light on the dynamics of support types in the job-seeking process.