{"title":"餐厅经理对份量大小的信念如何影响顾客的剩菜","authors":"Iori Nishida MLS, RD, Rie Akamatsu DrPH, RD","doi":"10.1016/j.jneb.2025.05.009","DOIUrl":null,"url":null,"abstract":"<div><h3>Background</h3><div>Meals served in restaurants often exceed individuals’ appropriate energy requirements, contributing to health issues and increased food waste. One contributing factor is that customers prefer large portion sizes (PS). However, PS can be considered in terms of both its apparent PS and actual energy content. By incorporating low-energy ingredients such as vegetables, restaurants would maintain the apparent PS while reducing energy content, leading to reducing customer leftovers.</div></div><div><h3>Objective</h3><div>This study examines how restaurant managers’ PS beliefs influence customer leftovers.</div></div><div><h3>Study Design, Settings, Participants</h3><div>An online survey was conducted in May 2019 on 396 restaurant owners in Japan. The respondents answered two PS-related questions: \"large PS is essential for customer satisfaction\" and \"If offering a healthy meal, the apparent PS of the meal would be reduced compared to now,\" selecting \"agree\" or \"disagree.\" Based on the responses, they were categorized into three groups of PS beliefs: (A) large PS is essential and I wouldn’t maintain the apparent PS while offering a healthy meal, (B) large PS is essential and I would maintain the apparent PS while offering a healthy meal, and (C) large PS is not essential. The respondents also classified their customer leftovers as often/sometimes or rarely.</div></div><div><h3>Measurable Outcome/Analysis</h3><div>We conducted chi-square tests and logistic regression, with customer leftovers as the dependent variable (reference: often/sometimes), PS beliefs as the independent variable, and demographics as covariates.</div></div><div><h3>Results</h3><div>One hundred three restaurant owners (26.0%) reported that customers “often/sometimes” left food uneaten. Among the respondents, 193 (48.7%) were in Group A, 143 (36.1%) in Group B, and 60 (15.2%) in Group C. Using Group A as the reference, the odds ratio (OR) and 95% confidence interval (CI) of having rarely customer leftovers for Group B were 1.74 [1.02–2.95] and Group C were 3.88 [1.68–8.93].</div></div><div><h3>Conclusions</h3><div>These findings suggest that customer leftovers tend to be lower at restaurants where owners believe that offering healthier meals is compatible with maintaining the appearance of large portion sizes.</div></div><div><h3>Funding</h3><div>JSPS KAKENHI under Grant Number(C)18K02219</div></div>","PeriodicalId":50107,"journal":{"name":"Journal of Nutrition Education and Behavior","volume":"57 8","pages":"Page S2"},"PeriodicalIF":2.3000,"publicationDate":"2025-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"How Restaurant Managers' Beliefs on Portion Size Influence Customer Leftovers\",\"authors\":\"Iori Nishida MLS, RD, Rie Akamatsu DrPH, RD\",\"doi\":\"10.1016/j.jneb.2025.05.009\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<div><h3>Background</h3><div>Meals served in restaurants often exceed individuals’ appropriate energy requirements, contributing to health issues and increased food waste. One contributing factor is that customers prefer large portion sizes (PS). However, PS can be considered in terms of both its apparent PS and actual energy content. By incorporating low-energy ingredients such as vegetables, restaurants would maintain the apparent PS while reducing energy content, leading to reducing customer leftovers.</div></div><div><h3>Objective</h3><div>This study examines how restaurant managers’ PS beliefs influence customer leftovers.</div></div><div><h3>Study Design, Settings, Participants</h3><div>An online survey was conducted in May 2019 on 396 restaurant owners in Japan. The respondents answered two PS-related questions: \\\"large PS is essential for customer satisfaction\\\" and \\\"If offering a healthy meal, the apparent PS of the meal would be reduced compared to now,\\\" selecting \\\"agree\\\" or \\\"disagree.\\\" Based on the responses, they were categorized into three groups of PS beliefs: (A) large PS is essential and I wouldn’t maintain the apparent PS while offering a healthy meal, (B) large PS is essential and I would maintain the apparent PS while offering a healthy meal, and (C) large PS is not essential. The respondents also classified their customer leftovers as often/sometimes or rarely.</div></div><div><h3>Measurable Outcome/Analysis</h3><div>We conducted chi-square tests and logistic regression, with customer leftovers as the dependent variable (reference: often/sometimes), PS beliefs as the independent variable, and demographics as covariates.</div></div><div><h3>Results</h3><div>One hundred three restaurant owners (26.0%) reported that customers “often/sometimes” left food uneaten. Among the respondents, 193 (48.7%) were in Group A, 143 (36.1%) in Group B, and 60 (15.2%) in Group C. Using Group A as the reference, the odds ratio (OR) and 95% confidence interval (CI) of having rarely customer leftovers for Group B were 1.74 [1.02–2.95] and Group C were 3.88 [1.68–8.93].</div></div><div><h3>Conclusions</h3><div>These findings suggest that customer leftovers tend to be lower at restaurants where owners believe that offering healthier meals is compatible with maintaining the appearance of large portion sizes.</div></div><div><h3>Funding</h3><div>JSPS KAKENHI under Grant Number(C)18K02219</div></div>\",\"PeriodicalId\":50107,\"journal\":{\"name\":\"Journal of Nutrition Education and Behavior\",\"volume\":\"57 8\",\"pages\":\"Page S2\"},\"PeriodicalIF\":2.3000,\"publicationDate\":\"2025-08-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Nutrition Education and Behavior\",\"FirstCategoryId\":\"3\",\"ListUrlMain\":\"https://www.sciencedirect.com/science/article/pii/S1499404625001253\",\"RegionNum\":3,\"RegionCategory\":\"医学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"EDUCATION, SCIENTIFIC DISCIPLINES\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Nutrition Education and Behavior","FirstCategoryId":"3","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S1499404625001253","RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"EDUCATION, SCIENTIFIC DISCIPLINES","Score":null,"Total":0}
How Restaurant Managers' Beliefs on Portion Size Influence Customer Leftovers
Background
Meals served in restaurants often exceed individuals’ appropriate energy requirements, contributing to health issues and increased food waste. One contributing factor is that customers prefer large portion sizes (PS). However, PS can be considered in terms of both its apparent PS and actual energy content. By incorporating low-energy ingredients such as vegetables, restaurants would maintain the apparent PS while reducing energy content, leading to reducing customer leftovers.
Objective
This study examines how restaurant managers’ PS beliefs influence customer leftovers.
Study Design, Settings, Participants
An online survey was conducted in May 2019 on 396 restaurant owners in Japan. The respondents answered two PS-related questions: "large PS is essential for customer satisfaction" and "If offering a healthy meal, the apparent PS of the meal would be reduced compared to now," selecting "agree" or "disagree." Based on the responses, they were categorized into three groups of PS beliefs: (A) large PS is essential and I wouldn’t maintain the apparent PS while offering a healthy meal, (B) large PS is essential and I would maintain the apparent PS while offering a healthy meal, and (C) large PS is not essential. The respondents also classified their customer leftovers as often/sometimes or rarely.
Measurable Outcome/Analysis
We conducted chi-square tests and logistic regression, with customer leftovers as the dependent variable (reference: often/sometimes), PS beliefs as the independent variable, and demographics as covariates.
Results
One hundred three restaurant owners (26.0%) reported that customers “often/sometimes” left food uneaten. Among the respondents, 193 (48.7%) were in Group A, 143 (36.1%) in Group B, and 60 (15.2%) in Group C. Using Group A as the reference, the odds ratio (OR) and 95% confidence interval (CI) of having rarely customer leftovers for Group B were 1.74 [1.02–2.95] and Group C were 3.88 [1.68–8.93].
Conclusions
These findings suggest that customer leftovers tend to be lower at restaurants where owners believe that offering healthier meals is compatible with maintaining the appearance of large portion sizes.
期刊介绍:
The Journal of Nutrition Education and Behavior (JNEB), the official journal of the Society for Nutrition Education and Behavior, is a refereed, scientific periodical that serves as a global resource for all professionals with an interest in nutrition education; nutrition and physical activity behavior theories and intervention outcomes; complementary and alternative medicine related to nutrition behaviors; food environment; food, nutrition, and physical activity communication strategies including technology; nutrition-related economics; food safety education; and scholarship of learning related to these areas.
The purpose of JNEB is to document and disseminate original research and emerging issues and practices relevant to these areas worldwide. The Journal of Nutrition Education and Behavior welcomes evidence-based manuscripts that provide new insights and useful findings related to nutrition education research, practice and policy. The content areas of JNEB reflect the diverse interests in nutrition and physical activity related to public health, nutritional sciences, education, behavioral economics, family and consumer sciences, and eHealth, including the interests of community-based nutrition-practitioners. As the Society''s official journal, JNEB also includes policy statements, issue perspectives, position papers, and member communications.