预测员工离职的机器学习方法:系统回顾

IF 2 Q3 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS
Hojat Talebi, Amid Khatibi Bardsiri, Vahid Khatibi Bardsiri
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引用次数: 0

摘要

对于旨在提高人才保留率和降低招聘成本的组织来说,员工离职预测仍然是一个关键问题。预测员工何时以及为什么可能离开的能力使公司能够采取积极主动的措施来降低离职率。本文系统回顾了58项关于应用机器学习(ML)算法预测员工离职的研究。我们分析了各种机器学习技术,包括随机森林、支持向量机、逻辑回归、决策树和神经网络,强调了它们在基于员工数据预测人员流失方面的有效性。回顾显示,随机森林成为最广泛使用的技术,在多个研究中实现了很高的预测准确性。在这些特征中,工作满意度被认为是离职预测中最关键的因素,出现在大多数研究中。此外,主要使用大型数据集(超过10,000个样本),这表明更全面的数据可以提高模型的性能。这篇综述强调了机器学习在人力资源分析中的潜力,并对每种方法的优势和局限性提供了有价值的见解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。

Machine Learning Approaches for Predicting Employee Turnover: A Systematic Review

Machine Learning Approaches for Predicting Employee Turnover: A Systematic Review

Employee turnover prediction remains a critical issue for organizations aiming to improve talent retention and minimize recruitment costs. The ability to predict when and why employees are likely to leave enables companies to take proactive measures to reduce turnover rates. This paper presents a systematic review of 58 studies focused on applying machine learning (ML) algorithms to predict employee turnover. We analyze various ML techniques, including Random Forest, Support Vector Machine, Logistic Regression, Decision Tree, and Neural Networks, highlighting their effectiveness in predicting turnover based on employee data. The review reveals that Random Forest emerged as the most widely used technique, achieving high predictive accuracy across multiple studies. Among the features, Job Satisfaction was identified as the most critical factor in turnover prediction, appearing in a majority of studies. Additionally, large datasets (more than 10,000 samples) were predominantly used, suggesting that more comprehensive data improve model performance. This review emphasizes the potential of ML in HR analytics and provides valuable insights into the strengths and limitations of each method.

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CiteScore
5.10
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审稿时长
19 weeks
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