{"title":"聆听意义:建立在价值基础上的系统中的消费者声音。","authors":"Elizabeth Deveny","doi":"10.1071/AH25154","DOIUrl":null,"url":null,"abstract":"<p><p>Health systems widely talk about value, but too rarely acknowledge meaning - the human cost of unmet need, eroded trust, and invisible exclusion. This commentary makes the case that meaning must be treated as foundational, arguing that equitable value-based care depends on consumer voice genuinely shaping decisions.</p>","PeriodicalId":93891,"journal":{"name":"Australian health review : a publication of the Australian Hospital Association","volume":" ","pages":""},"PeriodicalIF":1.4000,"publicationDate":"2025-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Listening for meaning: consumer voice in a system built on value.\",\"authors\":\"Elizabeth Deveny\",\"doi\":\"10.1071/AH25154\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<p><p>Health systems widely talk about value, but too rarely acknowledge meaning - the human cost of unmet need, eroded trust, and invisible exclusion. This commentary makes the case that meaning must be treated as foundational, arguing that equitable value-based care depends on consumer voice genuinely shaping decisions.</p>\",\"PeriodicalId\":93891,\"journal\":{\"name\":\"Australian health review : a publication of the Australian Hospital Association\",\"volume\":\" \",\"pages\":\"\"},\"PeriodicalIF\":1.4000,\"publicationDate\":\"2025-08-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Australian health review : a publication of the Australian Hospital Association\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1071/AH25154\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Australian health review : a publication of the Australian Hospital Association","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1071/AH25154","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Listening for meaning: consumer voice in a system built on value.
Health systems widely talk about value, but too rarely acknowledge meaning - the human cost of unmet need, eroded trust, and invisible exclusion. This commentary makes the case that meaning must be treated as foundational, arguing that equitable value-based care depends on consumer voice genuinely shaping decisions.