软件工作场所的心理安全：系统的文献综述

IF 3.8 2区计算机科学 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS

Information and Software Technology Pub Date : 2025-07-21 DOI:10.1016/j.infsof.2025.107838

Beatriz Santana , Lidivânio Monte , Bianca Santana de Araújo Silva , Glauco Carneiro , Sávio Freire , José Amancio Macedo Santos , Manoel Mendonça

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引用次数: 0

摘要

背景：心理安全（PS）是影响团队幸福感和绩效的重要因素，特别是在软件开发等协作和动态领域。尽管具有公认的重要性，但在软件工程领域对PS的研究仍然有限。软件开发的社会技术复杂性和快节奏的本质对培养PS提出了挑战。据我们所知，没有系统的二次研究在软件工程的背景下综合了现有的PS知识。目的：系统地回顾和综合软件工程中关于PS的现有知识体系。具体地说，它试图识别与软件开发过程中涉及的个人中存在或不存在PS相关的潜在前因和后果。方法：进行了系统的文献综述，包括从四个数字图书馆检索的研究。提取的数据进行定量和定性分析。结果：研究结果表明，软件工程中对PS的学术兴趣越来越大，大多数研究都基于Edmondson的框架。在个人、团队和组织层面确定了PS的因素前因，包括团队自主性、敏捷方法和领导行为。PS的存在被发现对团队动态、软件质量、技术卓越和工作满意度有积极的影响。此外，我们还观察到PS在伦理领导和创新行为等构念之间的中介关系。结论：PS在软件开发中促进创新、学习和团队绩效。然而，在了解影响PS的背景因素、其潜在机制以及增强其有效策略方面，仍然存在重大差距。未来的研究应该通过调查软件工程领域中不同组织设置中PS的实际应用来解决这些差距。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Psychological safety in software workplaces: A systematic literature review

Context:

Psychological safety (PS) is an important factor influencing team well-being and performance, particularly in collaborative and dynamic domains such as software development. Despite its acknowledged significance, research on PS within the field of software engineering remains limited. The socio-technical complexities and fast-paced nature of software development present challenges to cultivating PS. To the best of our knowledge, no systematic secondary study has synthesized existing knowledge on PS in the context of software engineering.

Objective:

This study aims to systematically review and synthesize the existing body of knowledge on PS in software engineering. Specifically, it seeks to identify the potential antecedents and consequences associated with the presence or absence of PS among individuals involved in the software development process.

Methods:

A systematic literature review was conducted, encompassing studies retrieved from four digital libraries. The extracted data were subjected to both quantitative and qualitative analyses.

Results:

The findings indicate a growing academic interest in PS within software engineering, with the majority of studies grounded in Edmondson’s framework. Factors antecedents of PS were identified at the individual, team, and organizational levels, including team autonomy, agile methodologies, and leadership behaviors. The presence of PS was found to positively impact team dynamics, software quality, technical excellence, and job satisfaction. Furthermore, PS was observed to mediate relationships between constructs such as ethical leadership and innovative behavior.

Conclusion:

PS fosters innovation, learning, and team performance within software development. However, significant gaps persist in understanding the contextual factors influencing PS, its underlying mechanisms, and effective strategies for its enhancement. Future research should address these gaps by investigating the practical applications of PS within diverse organizational settings in the software engineering domain.

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来源期刊

Information and Software Technology 工程技术-计算机：软件工程

CiteScore

9.10

自引率

7.70%

发文量

164

审稿时长

9.6 weeks

期刊介绍： Information and Software Technology is the international archival journal focusing on research and experience that contributes to the improvement of software development practices. The journal''s scope includes methods and techniques to better engineer software and manage its development. Articles submitted for review should have a clear component of software engineering or address ways to improve the engineering and management of software development. Areas covered by the journal include: • Software management, quality and metrics, • Software processes, • Software architecture, modelling, specification, design and programming • Functional and non-functional software requirements • Software testing and verification & validation • Empirical studies of all aspects of engineering and managing software development Short Communications is a new section dedicated to short papers addressing new ideas, controversial opinions, "Negative" results and much more. Read the Guide for authors for more information. The journal encourages and welcomes submissions of systematic literature studies (reviews and maps) within the scope of the journal. Information and Software Technology is the premiere outlet for systematic literature studies in software engineering.