相同还是不同?了解员工对自己工作场所多样性的看法

Francisco Perales, Josephine Mabin, Nicki Elkin, Wojtek Tomaszewski
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摘要

近年来,越来越多的学者关注个人的多样性及其交集如何影响工作体验,进而影响他们的工作成果。虽然现有的证据往往依赖于工作场所的调查,但这些调查中包含的多样性问题可能并不包括那些有生活经验的人认为重要的所有多样性方面。在此背景下,本研究旨在通过检查员工对自身多样性的看法,特别是那些在标准调查工具中缺失的看法,为知识做出贡献。为了实现这一目标,我们对2024年澳大利亚工作场所平等员工调查中一个开放式多样性问题的3051个回答进行了定性内容分析。研究结果显示,照顾责任、年龄/生命历程阶段、社会经济地位、多元化家庭结构和生殖健康是与员工工作体验相关的多样性因素,而这些因素在调查问卷中是缺失的。分析还揭示了不可忽视的一部分员工如何在调查中仔细阅读开放式多样性问题,以表达对多样性和包容性实践的负面意识形态观点。这些发现对设计调查工具内的社会人口和多样性模块,特别是与工作场所多样性有关的模块具有重要意义。其中,他们提供了新的证据,表明需要考虑额外的和不太了解的多样性,同时也警告说,多样性和包容性的批评者对多样性数据的收集和使用构成了严重的挑战。
本文章由计算机程序翻译,如有差异,请以英文原文为准。

Same or Different? Understanding Employees' Perceptions of Their Own Workplace Diversities

Same or Different? Understanding Employees' Perceptions of Their Own Workplace Diversities

Over recent years, there has been increasing scholarly attention on how individuals' diversities and their intersections affect workplace experiences, which can in turn shape their work outcomes. While existing evidence often relies on workplace surveys, the diversity questions included in those surveys may not encompass all diversity aspects deemed important by those with lived experience. Within this context, the present study aims to contribute to knowledge by examining employees' perceptions of their own diversities, particularly those missing from standard survey instruments. To achieve this, we apply qualitative content analysis to 3051 responses to an open-ended diversity question in the 2024 Australian Workplace Equality Employee Survey. Our results indicate that caring responsibilities, age/life-course stage, socioeconomic status, diverse family structure and reproductive health were aspects of diversity relevant to employees' workplace experiences that were missing from the survey questionnaire. The analyses also revealed how a non-negligible share of employees peruse the open-ended diversity question within the survey to express negative ideological views about diversity-and-inclusion practice. These findings bear important implications for the design of socio-demographic and diversity modules within survey instruments, particularly those concerned with workplace diversity. Amongst others, they offer novel evidence of additional and less-well-understood diversities to be considered, while also warning about serious challenges to the collection and use of diversity data posed by diversity-and-inclusion detractors.

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