Comment améliorer le télétravail dans le secteur public : leçons de la littérature en administration publique

Teleworking is a pervasive reality within public organizations, especially since the COVID-19 pandemic. However, as it is a complex reality affecting employees, managers, organizations, and society at large, it is of interest to question how its implementation can be improved. The purpose of this article is to analyze practical recommendations from a systematic review of the literature on the topic, based on the well-known and detailed review by Allen et al. (2015). The second objective addressed in this review is to determine how teleworking is studied and, therefore, what design should guide future research and would be useful to practitioners.