偏离真相:三方话语和公众对希腊坦佩谷灾难的愤怒

IF 2.6 3区 管理学 Q3 MANAGEMENT
Georgios Samaras
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引用次数: 0

摘要

2023年2月28日,希腊坦佩谷附近发生灾难性铁路事故,造成57人死亡,1名乘客失踪,引发了广泛的抗议和公众对政府问责制的怀疑。本研究通过对官方话语的综合分析,考察了希腊政府的危机应对,揭示了希腊政府的危机应对分为三个不同的阶段。在最初的哀悼阶段,官员们通过动情的公开声明表达集体悲痛,并承担象征性责任。随后是去政治化阶段,在此期间,灾难被重新定义为一个孤立的行政失败,从而淡化了系统性问题。最后,在逃避阶段,通过否认和推卸责任的策略转移责任,有效地退出了早先对问责制的承诺。该研究为危机沟通如何在民主脆弱时期战略性地部署以维持公众信任和政治合法性提供了新的见解,有助于理解政治敏感背景下的危机管理。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Derailing Truth: Tripartite Discourse and Public Outrage Over Greece's Tempe Valley Disaster

On 28 February 2023, a catastrophic rail accident near Tempe Valley in Greece claimed 57 lives and left one passenger missing, triggering widespread protests and public scepticism regarding government accountability. This study examines the Greek government's crisis response through an integrated analysis of official discourse, revealing that the response unfolds in three distinct phases. In the initial mourning phase, officials expressed collective grief and assumed symbolic responsibility through emotive public statements. This was followed by a depoliticisation phase, during which the disaster was reframed as an isolated administrative failure, thereby downplaying systemic issues. Finally, in the evasion phase, responsibility was shifted through denial and blame-shifting tactics, effectively withdrawing from earlier commitments to accountability. The study provides fresh insights into how crisis communication is strategically deployed to sustain public trust and political legitimacy in times of democratic fragility, making a contribution to the understanding of crisis management in politically sensitive contexts.

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来源期刊
CiteScore
5.40
自引率
12.90%
发文量
51
期刊介绍: The Journal of Contingencies and Crisis Management is an invaluable source of information on all aspects of contingency planning, scenario analysis and crisis management in both corporate and public sectors. It focuses on the opportunities and threats facing organizations and presents analysis and case studies of crisis prevention, crisis planning, recovery and turnaround management. With contributions from world-wide sources including corporations, governmental agencies, think tanks and influential academics, this publication provides a vital platform for the exchange of strategic and operational experience, information and knowledge.
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