提高航运业的运作效率和推广最佳做法:港务局绩效评估的决策支持模型

IF 4.4 2区 工程技术 Q2 BUSINESS
Galip Cihan Yalçın , Karahan Kara , Pınar Gürol , Vladimir Simic , Dragan Pamucar
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引用次数: 0

摘要

港务局负责确保港口运作和管理活动的成功执行符合国际标准。港口当局的成功运作提高了港口利用的效率和效益。本研究的主要目的是发展一个决策支持系统,以评估港口当局的运作表现。本文提出了基于连续毕达哥拉斯模糊(CPF)-修正偏好选择指数(MPSI)-最优相似比(RATGOS)混合方法的排序技术作为决策支持系统。这种混合方法采用CPF集来确定专家的权重,基于专业水平和冒险倾向。业务业绩标准的加权采用主观和客观相结合的双重方法。主观指标权重通过CPF集和专家评价确定,客观指标权重通过MPSI法确定。然后使用RATGOS方法评估港口当局的运营绩效水平和排名。CPF-MPSI-RATGOS混合方法应用于对管理斯里兰卡集装箱港口的地方港务局(LPAs)的案例研究中,使用运营绩效数据和通过与具有必要专业知识的合格专业人员面对面访谈收集的专家评估来评估港务局的绩效。研究结果表明,“有序文件提交时间”是决定地方行政机构业务绩效水平的最关键标准。就业务效率而言,伊斯坦布尔地方管理局被认为是绩效最高的当局。根据研究结果,提出了对lpa和航运业的启示。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Enhancing operational efficiency and promoting best practices in the maritime industry: A decision support model for port authority performance evaluation
Port authorities are responsible for ensuring the successful execution of port operations and managing activities in compliance with international standards. The operational success of port authorities enhances the efficiency and effectiveness of port utilization. The primary objective of this study is to develop a decision support system for assessing the operational performance of port authorities. In this paper, the continuous Pythagorean fuzzy (CPF)-modified preference selection index (MPSI)-ranking technique by geometric mean of similarity ratio to optimal solution (RATGOS) hybrid method is proposed as the decision support system. This hybrid method employs CPF sets to determine expert weights based on both expertise levels and risk-taking tendencies. The weighting of operational performance criteria follows a dual approach, integrating subjective and objective methods. Subjective criteria weighting is conducted using CPF sets and expert evaluations, while objective criteria weighting is determined through the MPSI method. The operational performance levels and rankings of port authorities are then assessed using the RATGOS method. The CPF-MPSI-RATGOS hybrid method is applied in a case study of local port authorities (LPAs) managing container ports in Türkiye, using operational performance data and expert evaluations gathered through face-to-face interviews with qualified professionals possessing the necessary expertise to assess port authority performance. The findings indicate that “Ordino document submission time” is the most critical criterion in determining the operational performance levels of LPAs. Istanbul LPA is identified as the highest-performing authority in terms of operational efficiency. Based on the research outcomes, implications for LPAs and the maritime industry are proposed.
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来源期刊
CiteScore
7.10
自引率
8.30%
发文量
175
期刊介绍: Research in Transportation Business & Management (RTBM) will publish research on international aspects of transport management such as business strategy, communication, sustainability, finance, human resource management, law, logistics, marketing, franchising, privatisation and commercialisation. Research in Transportation Business & Management welcomes proposals for themed volumes from scholars in management, in relation to all modes of transport. Issues should be cross-disciplinary for one mode or single-disciplinary for all modes. We are keen to receive proposals that combine and integrate theories and concepts that are taken from or can be traced to origins in different disciplines or lessons learned from different modes and approaches to the topic. By facilitating the development of interdisciplinary or intermodal concepts, theories and ideas, and by synthesizing these for the journal''s audience, we seek to contribute to both scholarly advancement of knowledge and the state of managerial practice. Potential volume themes include: -Sustainability and Transportation Management- Transport Management and the Reduction of Transport''s Carbon Footprint- Marketing Transport/Branding Transportation- Benchmarking, Performance Measurement and Best Practices in Transport Operations- Franchising, Concessions and Alternate Governance Mechanisms for Transport Organisations- Logistics and the Integration of Transportation into Freight Supply Chains- Risk Management (or Asset Management or Transportation Finance or ...): Lessons from Multiple Modes- Engaging the Stakeholder in Transportation Governance- Reliability in the Freight Sector
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