增强现实(AR)能否增强餐厅呈现从农场到餐桌信息的方式?认知吸收、学习收获和品牌形象一致性的作用

IF 9.9 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM
Jiyoon (Jennifer) Han , Soobin Seo , Elizabeth A. Howlett
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引用次数: 0

摘要

本研究考察了通过增强现实(AR)菜单披露农场到餐桌(FTT)信息是否会增加顾客的信息共享意愿和访问意愿。研究1在当地餐厅环境中使用单因素三组实验,证明AR在披露FTT信息和增强顾客行为意图方面更有效。这种效应是由认知吸收和感知学习收益介导的。研究2采用2 × 2实验设计,在连锁餐厅设置,发现AR财务信息披露显著提高品牌的感知健康。结果还显示,对于健康形象一致性高的品牌,AR对财务信息披露的促进作用更大,突出了品牌形象的调节作用。这些发现为餐饮业提供了有价值的理论和实践见解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Can Augmented Reality (AR) enhance how restaurants present Farm-to-Table information? The role of cognitive absorption, learning gains, and brand image congruence
This study examines whether disclosing Farm-to-Table (FTT) information through an Augmented Reality (AR) menu increases customers' information sharing intentions and visit intentions. Study 1, using a single-factor, three-group experiment in a local restaurant setting, demonstrated that AR was more effective at disclosing FTT information and enhancing customers' behavioral intentions. This effect was mediated by cognitive absorption and perceived learning gains. Study 2, using a 2 × 2 experimental design in a chain restaurant setting, found that AR FTT disclosure significantly improved the perceived healthiness of the brands. The results also showed that AR was more effective in enhancing FTT disclosure for brands with a high level of healthy image congruency, highlighting the moderating role of brand image. These findings offer valuable theoretical and practical insights into the restaurant industry.
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来源期刊
International Journal of Hospitality Management
International Journal of Hospitality Management HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
21.20
自引率
9.40%
发文量
218
审稿时长
85 days
期刊介绍: The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation. In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field. The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.
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